Job Description

Auto4 specialises in the supply of tyre equipment and consumable products to the tyre industry, whether that be car, commercial or earthmover.

We are seeking a highly motivated and detail-oriented individual to join our team as an Key Account Support Administrator. This role will provide administrative support to our key accounts. This is a full-time position with opportunities for growth and development.

Reporting into the Key Account Director you will be doing the following:

Ensuring our key customer accounts are provided with an exceptional level of service and support. Monitor orders and backorders and liaising with warehouse and purchasing to ensure these are actioned promptly. Liaising with main contacts and responding to queries in timely manner to strengthen, enduring relationships with our key accounts. Identifying issues and resolving them quickly, make others aware of the issues and potential solutions. Responding to queries/requests of key accounts, highlighting to Key Account Director where required and implementing changes where and when necessary. Updating B2B, website and emerging digital technologies. Ensuring all accurately reflect business and customer requirements, are up to date and represent the company in a professional way. Supporting Key Account Director with marketing materials and requirements required for social media and marketing of mailchimp promotions. Supporting key accounts who require marketing materials, and monthly sales promotions Continually supporting key accounts and liaising with other departments to ensure returns/warranties, backorders and service requirements are actioned in timely manner. Ensuring accurate records of key accounts is kept up to date, contacts, logins, approvers, budgets, pricing, van kit data. Processing key account orders that are outside of the B2B where approved and necessary. Ensuring invoices are actioned in the appropriate manner for key accounts. Any other duties required to ensure our key accounts are fully supported.
The role is site based working 08.30am-5:00pm Monday - Friday from our Didcot office.

Benefits:

Onsite Parking Pension Scheme Annual Leave
To Apply please send us your CV in the first instance.

Job Types: Full-time, Permanent

Pay: Up to 26,390.00 per year

Benefits:

Company pension On-site parking Sick pay
Schedule:

8 hour shift Day shift Holidays Monday to Friday No weekends
Work Location: In person