Job Description

The Restaurant Group Plc (TRG) is a significant player in the UK casual dining market, operating over 400 restaurants and pubs which include Frankie and Benny\'s, Wagamama, Chiquito, and Brunning & Price pubs. We also operate a concession business, which trades in many of the UK airports.

This is an exciting time for TRG - as well as recent changes and innovation to develop our offering and customer experience in our established, iconic brands such as Frankie and Benny\'s, we are also pursuing other growth opportunities within the dining sector, exploiting online brands, delivery, click and collect and grab and go.

About us:

We\'re The Restaurant Group (TRG for short) and we\'re one of the UK\'s biggest hospitality businesses. Were a significant player in the UK casual dining market, operating over 400 restaurants and pubs including Wagamama, Frankie and Benny\'s, Chiquito, and Brunning & Price. Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG.

We are committed to creating a diverse and inclusive environment for all, where employees are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve and provide equal opportunities for all of our employees. We are proud to celebrate our diverse voices!

The Role

We are looking for a Receptionist/Office Assistant to support our Head Receptionist here at our London Office near Borough Station.

To be sucessful in this role, you will have strong organisational and communication skills. You will help manage a busy office, as well as supporting with administrative duties.

What you\'ll do:

• Coordinate arranging and accepting couriers and deliveries effectively?
• Actively manage the room booking process to ensure a speedy transition between meetings?
• Supply each floor with milk and fruits as soon as they arrive in the mornings
• Ensure that the reception area and communal office areas are a tidy, calm and welcoming environment?
• Open and distribute post to departments, arrange for outgoing post to be franked
• Check stock levels of tea, coffee etc in the communal areas and the Boardrooms, topping up where needed and reporting any need for additional supplies.
• Any other ad-hoc tasks which may be reasonably requested of you
• Covering reception for breaks and as needed, to include:

• welcome on-site visitors in a professional and courteous manner?
• determine the nature of visit and announce the visitor\'s arrival to the appropriate person?
• answer the switchboard in a professional, speedy and courteous manner and forwarding to the appropriate person/department?
• take accurate messages from callers and deliver these messages in an efficient and effective way?

• Strong interpersonal skills with the ability to communicate effectively at all levels?
• Possess a professional and proactive approach to work?
• Ability to prioritise multiple tasks?
• Attention to detail?
• Willingness?to learn new skills?
• The ability to work under pressure?and to deadlines?
• Professional with excellent customer service skills?
• Must possess?a professional telephone manner?

• 10% Bonus
• Up to 50% Food and drink discount for dine in with friends and family at any of our TRG brands, including Wagamama\'s, Frankie and Benny\'s, Chiquitio\'s, Brunning and Price Pubs and any of our airport concessions
• Access to discount platform (including discounted gym memberships and big retailer discounts!)

The Restaurant Group