Job Description

System Three Business Solutions Ltd is West Norfolk's leading IT services company and a Microsoft Certified Partner. We provide tailored IT solutions to businesses across a diverse range of sectors from our office based just outside King's Lynn, Norfolk.

Have you recently completed your studies and now looking to begin your career in IT?

The vacancy

We have an excellent opportunity for a Junior IT Support Technician to join our Support Team to work alongside our passionate and experienced professionals in delivering excellent service to our clients.

The successful candidate will have a relevant IT qualification (such as BTEC Level 3 Diploma in Computing or BSC in Computer Science).

Key Responsibilities:

You will be providing support to users via phone, email or on-site, supporting infrastructure including servers, storage, network, devices, cloud services, operating systems, data and applications.

To be successful in this role you will:

Demonstrate excellent IT skills and a commitment to continuous learning Think methodically, enjoy problem solving, and approach troubleshooting with initiative and creativity Have a proactive and customer-centric attitude Work effectively as part of a supportive team Have excellent communication skills

Benefits of Working with Us

System 3 have a track record in developing our colleagues, and you will have opportunities to gain industry recognised certifications, including Microsoft qualifications

20 days holiday + bank holidays, with an extra day for each full year of service (up to a maximum of 25 days) Workplace pension Annual salary review Support for training, professional development, and certification Regular team social events Relaxed, friendly working environment Free tea, coffee, and on-site parking
Please note: We are only able to consider applicants who are currently based in the UK and already have the legal right to work here.

Strictly no agencies, thank you.

Job Types: Full-time, Permanent

Schedule:

Monday to Friday
Application question(s):

Are you currently based in the UK and within a reasonable commuting distance of King's Lynn?
Work authorisation:

United Kingdom (required)
Work Location: In person