Junior AML Operations Analyst (Maternity Cover), Centtrip Limited
About Centtrip
Centtrip provides intelligent real-time treasury management, effective payment services and multi- currency solutions to organisations with internationally-mobile teams - music acts, road crew, marine, film production crew, consulting, legal and audit teams.
Our technology, premier financial services and dedication to customer experience have made us industry leaders and trusted partners to over 16,000 clients worldwide, including the world's largest superyachts and music's biggest, global touring acts. This has paved the way for success in other areas, including film, sports and media and aviation.
The Team
Reporting to the Head of Customer Operations, the Compliance Operations team are the first line of defense for Centtrip, and are responsible for the onboarding, ongoing transaction monitoring and screening of Centtrip's customer base in accordance with our relevant policies and procedures. The Compliance Operations team work very closely with the broader legal and compliance function in the second line of defense.
The Role
As a Junior AML Analyst, you will learn about and manage the day-to-day queries we receive regarding third party payments, banking partner queries (RFIs) and other similar compliance-related queries. Much of your time will be spent resolving these cases by speaking to customers to obtain necessary due diligence information. You will use internal systems to validate information, as well as using open-source data i.e. Companies House, company websites, news articles etc.
The expectation is that the successful candidate will also be upskilled on other Compliance Operations responsibilities, such as KYC reviews, assessing transaction monitoring and screening alerts and other necessary tasks.
The successful candidate will be expected to:
Handle tasks in accordance with regulatory and company obligations covering EDD, AML, KYC, Fraud, Anti Bribery & Corruption, PEPs, Sanctions etc
Obtain all necessary supporting documentation in accordance with agreed procedures and timeframes, ensuring that clear expectations and deadlines are set and achieved by both customers, internal colleagues and banking partners
Achieve timely resolution of all queries by contacting customers to obtain the required information, using phone, email, Teams and any other such means
Identify unusual activity based on KYC and transaction reviews and perform requisite due diligence and investigation, escalating complex cases to the Lead AML Analyst and / or the MLRO, where appropriate
Track, monitor, and analyse case trends, and compile a monthly report to share headline numbers and themes
Create and maintain accurate and concise records of all work undertaken, including details on the rationale for any decisions made
Where necessary, act as an additional resource for the account opening function to provision accounts
Within one year, you will have obtained the Certificate in Financial Crime Prevention with the International Compliance Association
You will have:
Prior experience in a Fintech environment is essential
Knowledge of AML/CTF and Sanctions UK requirements, regulatory guidance and best industry practices
Working knowledge of core IT Compliance systems e.g. Passfort, Salesforce and Lexis Nexis would be an advantage
Proven track record of producing high quality work to meet challenging deadlines
3-5 years of customer service or compliance related work
Demonstrable analytical and research skills
Familiarity with excel and/or other data analytics tool is desirable
You will demonstrate:
Regulatory knowledge, risk awareness and a disciplined working methodology
A strong customer focus - ensuring the best possible outcome for the customer and the business
The ability to manage multiple priorities and work to tight deadlines
Confidence, proactiveness and inclusive communication skills with people at all levels
The ability to work accurately to tight deadlines in a demanding environment
A great communicator who has a passion for their work and the people they work with
A willingness to learn new skills and work in new ways
The ability to work alone and as part of teams, with sound judgment and reasoning when escalating issues
Location:
Hybrid pattern
Type:
Full-time
Duration
: 12 months
Salary:
Upon application
Department:
Compliance Operations
Reporting to:
Head of Customer Operations
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
Company pension
Cycle to work scheme
Gym membership
Private medical insurance
Schedule:
Monday to Friday
Application question(s):
Do you live within a short, commutable distance to Soho?
Please confirm your salary expectations per annum?
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in London W1F
Reference ID: CS2
Expected start date: 19/05/2025
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