Job Description

We have an opportunity to join our Joint Response team for someone with strong communication and relationship building skills and ability to manage and prioritise a varied workload load to join our team on a permanent, full time basis.

The main purpose of the Joint Response Associate is to manage the administration of UK customer requirements for both short and long term consignment stock through the business systems Sage and WebOps, As the and Joint Response Associate you will also process and ship all instrument set and implant loan booking in a timely and quality controlled manner and process and functionally check all returned instruments.

The key responsibilities of a Joint Response Associate are to

Co-ordinate the collection of all short-term loan kits and RMA requirements with our courier partners Co-ordinate all same day shipping requirements for loan kits, replenishment implants and replacement instruments with our Courier partner. Process all instrument loan sets including washing, checking, preparing, packing and despatching, ensuring delivery to the customer is not compromised Maintain the presentation of the above sets at all times including information packs and shipment tubs/cases. Work with the Instrument Assembly Cell for all instrument set refurbs and repairs to ensure sets are to a high standard and suitable for use. Operate the short-term loans booking system to actively manage all daily/weekly/monthly workload. Information sourcing from other departments, in order to sort out any issue that arise which may affect the customer Operate the instrument washers for the cleaning of all short-term loan sets Operate the Kardex shuttles to store all short-term loan instrument sets, Stock control and accurate checking of all instrument stock. Ensure good housekeeping in and around the Joint Response department. Support the implant processing function as and when required. Undertake any requirements on behalf of Corin as requested by the Team Leader.

The ideal Joint Response Associate will;

Have previous experience within a customer interfacing environment Previous manufacturing / warehouse / logistics experience would be advantageous Minimum educational requirement grade C and above in Maths and English Be able to analyse daily workload and highlight issues and show pro-activeness to solve those issues. Be flexible and able to react quickly to the changing demands of the customer. Be able to work accurately in pressure situations. Have good computer knowledge with the ability to pick things up quickly. Have good communication skills and establish successful working relationships Show a good work ethic and be a team player. Keen attention to detail.
Corin is a growing global orthopaedic innovation business, with a vision to revolutionize the field, by integrating advanced robotic and AI technologies (Apollo, OMNIBotics and OPS) for planning, implementation, and continuous learning with its unique combination of clinically proven hip and knee implants.

Since its inception nearly 40 years ago, Corin has strived to maximize healthcare value by providing a fast, positive, and assured return to the quality of life for people all over the world. Our revolutionary technologies enable patients, surgeons, and healthcare providers to connect more closely than ever.
For further information on who we are, our products and services, please visit www.coringroup.com

If you want to be part of our journey, join us as "Our people and products change people's lives, connect your career ambition to our vision"

Our benefits, what's in it for you

A competitive salary and a discretionary annual bonus Pension starts at 6% rising to 9.7% after 18 months if you contribute 4% 25 days holiday plus bank holidays Excellent pension - starts at 6%, going up to 9.7% after 18 months. Life assurance - Six times your basic salary Private medical insurance with BUPA for you and your family Free annual eye tests and flu vaccinations Employee referral program where you can earn up to 1,000 for each successful hire you recommend
Corin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Full-time, Permanent

Pay: From 23,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension Free flu jabs Private medical insurance Referral programme
Schedule:

Monday to Friday
Work Location: In person