Job Description

The School of Social Sciences, Education and Social Work (SSESW) at Queen\xe2\x80\x99s University Belfast, is currently seeking to appoint an exceptional candidate to the post of IT Technician.

This position involves offering both technical and administrative assistance to ensure the efficient operation of the School\'s varied computing systems in administrative, teaching, and research domains. The chosen candidate will serve as the primary contact for numerous users, addressing their concerns independently or in co-operation with other support personnel within the School or the central IT team.

Interviews will take place on the Queen\xe2\x80\x99s University Belfast campus. Online interviews are not available for this position.

The successful candidate must have, and your application should clearly demonstrate you have:

• Academic and/or vocational qualifications i.e., OND/ONC and/or NVQ level 3 (or equivalent) with significant computing content.
• A minimum of 2 years\xe2\x80\x99 experience in a technical support role to include each of the following:

• Support of customers using PCs with MS Windows in MS Active Directory Environment
• Installation of Operating Systems and applications software on desktop or server systems
• Support of MS Office.
• Excellent communication skills in both written and spoken English.

Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria, please click on the Candidate Information link below.

At Queen\xe2\x80\x99s our people are at the heart of everything we do. As a School IT Technician you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career development through a continuous focus on learning and development, for example; attendance at UCISA events, trade shows and conferences, funded postgraduate study and access to LinkedIn Learning.

We offer an excellent employment package that includes:

• Great terms & conditions
• Pension schemes
• Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)

Queen\xe2\x80\x99s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as (Black, Asian, Minority Ethnic and International Staff Network) and (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit: ; and

Informal enquiries may be directed to Patricia Reilly at

Queen\'s University Belfast