Job Description

IT Projects Support Officer

Location: Newark and/or homeworking (with 1-2 days in Newark)

Salary: Up to \xc2\xa326,000

Full Time: 35 Hours Per Week

Permanent

Benefits: Private medical insurance, staff electric vehicle scheme and generous pension and annual leave entitlement

Closing Date for Applications: 7/9/2023

First Interview: 19 September 2023

Second Interview: 21 September 2023

Are you looking for a new challenge and the chance to work in an IT role for one of the UK\'s best-loved nature charities? Then we have an exciting opportunity for you. Our client are looking for a self-motivated IT project support officer to support their integrations and web platforms with strong customer care and problem-solving skills and a desire to put your abilities to good use for an organisation that is working to combat the climate and nature emergency.

Who are our client

Our client is a federated movement of 46 charities, supported by a central charity. Together they have more than 911,000 members, 35,000 volunteers and 2,800 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.

Our client care for - and have restored - some of the most special places for wildlife in the UK. Collectively they manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster.

The role

Working for our client you will be part of the IT team supporting over 100 staff in a hybrid working environment with colleagues spread throughout the UK. This role is hybrid homeworking with 1-2 days per week working from the main office.

About You

You will have practical experience of working in an IT support environment with knowledge or experience of troubleshooting data integrations, and will have experience of working with APIs in a business process automation context. You will be comfortable working across a broad range of cloud and digital platforms and providing support to end users. As well as a strong technical background, you will be an adept communicator with the ability to explain complex information in simple, clear terms to non-IT personnel. You will be an analytical thinker, with problem solving skills with up-to-date technical knowledge across a broad range of platforms. Most importantly you will be self-motivated with a willingness to develop new skills and make use of new technologies, strong customer care skills and the ability to manage and prioritise workloads to ensure the best outcomes for the organisation and our IT service users.

Our client value passion, respect, integrity, trust, pragmatic activism and strength in diversity, and responsibility. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want our people to be as diverse as nature, so they encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.

RSWT take their Safeguarding responsibilities extremely seriously. Please read their commitment statement attached if you would like to find out more.

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.

This role may be subject to a DBS check.

IRIS - Networx Services