Job Description

Are you naturally a positive, energetic person who is good at motivating and engaging others? Do you have the drive, enthusiasm, and compassion to engage our service users?


We are looking for an outstanding Engagement Lead with a passion for delivering excellent care.


You'll be working 37.5 hours a week at Cygnet Hospital Wyke. Cygnet Hospital Wyke provides a comprehensive pathway of acute admissions services for men. Our team works closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge.

Your day-to-day...

Working as a member of the multi-disciplinary team and under the supervision of the Lead Occupational Therapist, the post holder will be expected to:


As the Patient Engagement Lead, you'll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients' needs and priorities, involving patients in project and training delivery. To generate innovation suggestions within the service user population as to how this might be achieved, guiding and supporting as necessary through group activities, 1:1 interaction and day to day support. To collaborate with the Occupational Therapy, Psychology, Social work and nursing team to promote and facilitate meaningful and therapeutic activities both in the hospital and in the local community. To be inclusive and use National awareness days to guide celebrations a-site and also be advocates for specific events the hospital staff want to celebrate. To facilitate service user involvement and engagement across all three wards To support in increasing carer engagement across the hospital and wards. Manage the internal communications of the hospital (My Cygnet-intranet/Newsletter) To play an active part in promoting good public relations in the locality so as to increase public awareness of, and support for, the aims and objectives of the Hospital as a whole. To attend staff meetings and service users review meetings and make a valuable contribution. Preparing and presenting any necessary reports. To evaluate the outcome of any service user led projects in conjunction with the relevant heads of departments and progress initiatives as appropriate, under supervision. To work within, and promote, the Cygnet Values. Conduct care with respect at all times and maintain a professional manner among colleagues and service users.

Why Cygnet? We'll offer you...

Strong career progression opportunities, including into management roles Monthly reflective practice, expert supervision & peer support Opportunities for learning & development Pension scheme "Cycle to Work" scheme & employee discount savings The working hours are 37.5 hours a week, 7.5 hours a day. Sometimes the needs of the role may dictate that the Involvement lead needs to work more hours in the day. Compensatory rest is utilised to accommodate for this.

You are...

An excellent role model who knows what good care looks like Genuinely driven with a desire to make a real difference in people's lives Highly organised, with a positive attitude An excellent communicator & a good team player Passionate about empowering & supporting service user independence Insightful & intuitive with the energy required to provide a trusting, stimulating & varied environment and build therapeutic relationship with service users Knowledgeable of suitable activities & pastimes to support mental health service users Positive in your approach to working with challenging behaviours Experience working in inpatient mental health hospital Experienced in planning, resourcing & carrying out events & activities

Successful candidates will be required to undergo an enhanced DBS check.


Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.