Job Description

Solihull \xe2\x80\x93 Hybrid working available
Full time, Permanent
\xc2\xa327,000 - \xc2\xa334,000 per annum, dependant on experience

We have six business units in our UK & Europe Division, with around 25,000 employees delivering services across our core capabilities, which includes Health, Defence, Justice and Immigration, Citizen Services, Transport and Community Services. Our enabling services teams provide critical services to the business units.

As Internal Communications Specialist you will provide internal communications support and expertise to our enabling services teams, such as HR or IT, that support our operational business. You will support employee awareness of the enabling services across the business and support employee engagement within the enabling services teams.

You will build strong working relationships with leaders and senior managers across the division so that you are fully aware of business activity taking place and can identify opportunities for communication.

Your main responsibilities:

• Develop and implement communication plans for internal communication projects/campaigns, delivering timely and effective communication throughout the business.
• Draft, copy write and proof-read a range of communication materials including leaflets, newsletters, brochures.
• Develop digital content for a range of channels including email, intranet, internal social media channels, video.
• Take complex information and create clear messages that are relevant to the audience.
• Proactively develop and manage the administration required to coordinate the network of Communications Champions.
• Support Business Unit Communication Managers and marketing/external communication colleagues as required.
• Actively support the Head of Internal Communications through proactive activity and encouraging innovation.

What you\xe2\x80\x99ll need to do the role:
As this is an Internal Communication Specialist role, previous and proven experience of implementing corporate internal communications is essential. You will have experience using internal social media, creating digital content (including videos) and event co-ordination with excellent attention to detail.

You will have the ability to co-ordinate the production of communication content and materials with internal stakeholders and external partners, whilst prioritising simultaneous projects and deadlines.
You will also have proven experience of successfully managing and implementing key projects from start to finish.

• Experience using various MS tools including Word, Excel, PowerPoint, SharePoint and Teams.
• Ability to work at professional level with direction and technical supervision from more experienced communications professionals.
• A desire to learn and develop \xe2\x80\x93 career progression encouraged and supported.

What we offer

• Up to 6% contributory pension scheme
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
• Up to 25 days annual leave plus bank holidays.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We\xe2\x80\x99re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.