Job Description

About the Role

The Intermediate Rent Tenancy Management Officer has a key role in providing a customer-focussed and efficient tenancy management and rent collection service.

This is a 12 month contract covering maternity.

Key Responsibilities

• To manage all tenancies on a patch of Intermediate Rent properties
• To ensure that all rent accounts are monitored regularly and correct action taken in line with Hightown`s policies and procedures
• To ensure the preparation and service of legal notices are carried out in line with current procedures
• To prepare documentation and attend Court and represent Hightown in possession cases as necessary
• Where tenants no longer meet the terms of the scheme, work with other agencies to facilitate applications
• To keep abreast of current legislation, regulatory requirements and best practice

The Benefits

In return for your hard work and commitment, we offer a considerable benefits package. This includes:

• Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service
• \xc2\xa334,689pa for a 35 hour a week contract and bonuses available on top of your basic salary
• Regular support from your line manager and colleagues
• Annual bonus based on satisfactory performance
• Monthly attendance bonus
• Annual salary and cost of living review
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Workplace pension scheme
• Life assurance of three times your annual salary
• Friendly and supportive team environment
• Employee assistance helpline
• Mileage paid for car usage
• Free on-site gym
• Ability to work up to two days a week from home once trained

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 8,000 homes from our head office in Hemel Hempstead and employ over 1,000 full and part time staff. We have an annual turnover of \xc2\xa3120 million and a development programme that will deliver over 450 new affordable homes each year.

How to Apply

If you are interested in joining our friendly team, please apply below.

Appointment to this position will be subject to satisfactory reference and medical checks.

Closing date: Sunday 15th October 2023

Interview date: Tuesday 24th October 2023

We are an Equal Opportunities Employer.

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For more information about this position please open the following document:

Hightown Housing Association