Job Description

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

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We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK - and are excited to have recently opened our third store in the US - an established Interior Design and Trade business, a mail-order service and a thriving website.

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We are currently looking to recruit a full-time Interior Sales Assistant on a 12-month fixed term contract to support our Retail Team, based at our flagship store in Bath, Somerset.

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Our beautiful Bath store is set within a historic building peppered with period features and plenty of natural light - the perfect space to showcase our collection of furniture and accessories, having previously been the Parkhouse and Co. Oriental Goods Depot, purveyors of \xe2\x80\x9cfancy goods\xe2\x80\x9d.

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ABOUT US

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We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

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Reporting directly to the Store Manager the Interior Sales Assistant is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

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KEY RESPONSIBILITIES

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\xc2\xb7 Provision of exceptional customer service to OKA customers

\xc2\xb7 Providing advice and guidance on products to customers in person and via phone

\xc2\xb7 Generating and maximising revenue to meet sales targets

\xc2\xb7 Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes

\xc2\xb7 Identifying sales opportunities

\xc2\xb7 Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)

\xc2\xb7 Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas

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ABOUT YOU

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\xc2\xb7 Previous luxury retail experience, ideally within the furniture or homeware sectors

\xc2\xb7 Passion for providing best-in-class customer service and building lasting customer relationships

\xc2\xb7 Proven soft selling skills, including link-selling of complimentary products

\xc2\xb7 Good organisational skills and the ability to prioritise

\xc2\xb7 Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training

\xc2\xb7 Target-driven

\xc2\xb7 Keen interest and enthusiasm for beautiful interiors

\xc2\xb7 A creative, problem-solving spirit

\xc2\xb7 Passion for the OKA brand

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OUR BENEFITS PACKAGE

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\xc2\xb7 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases

\xc2\xb7 Day off for your birthday

\xc2\xb7 BUPA Health Cash Plan

\xc2\xb7 Generous staff discount: 45% rising to 65% following 1 year of service

\xc2\xb7 Enhanced Maternity Pay

\xc2\xb7 Employee Assistance Programme

\xc2\xb7 Eligibility for a discretionary company Bonus Scheme

\xc2\xb7 Discounts on 60+ UK retailers via My OKA benefits platform

\xc2\xb7 Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

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If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.

OKA