Job Description

Motability Operations are currently recruiting for a Insight Analyst to join our Vehicle Remarketing Department (VRM) on a full-time, permanent basis.

This exciting role will give you the opportunity to work with Data Scientists and Pricing Analysts to identify and trial pricing initiatives aimed to optimise the remarketing journey for 225k ex-lease vehicles sold back into the used car market every year.

Reporting into the Pricing Manager. While based in our Bristol offices, the role is a combination of office and remote working.

Key Accountabilities

• Becoming a subject matter expert in all aspects of Vehicle Remarketing, understanding all of the remarketing processes and the key dynamics that drive remarketing decisions
• Taking full ownership of trials and initiatives that will add value and improve current sales channels mechanisms
• Ensuring a data led approach to trials and initiatives, working closely with Data Scientists to demonstrate value
• Planning meticulously to ensure trials are prioritised and organised effectively
• Building strong working relationships across various teams within the business and managing expectations of key stakeholders

About You

• You are process driven, you pick up processes quickly and enjoy finding ways to improve processes/add value
• You enjoy working in a team and you are quick to build good cross functional working relationships
• You have an analytical approach; you are experienced at working with dashboards and you are passionate about the use of data
• You are highly organised and take pride in managing your own workload efficiently to meet deadlines
• You are a strong communicator at all levels
• You have a commercial focus, and you relish the opportunity to take ownership and delivery of results
• You possess strong presentation skills and are confident explaining complex subject matter to non-technical stakeholders
• You are proactive in seeking out your own work unsupervised
• You demonstrate attention to detail and precision in everything you do
• You have a desire to challenge the status quo and deliver improvements
• You have experience of collaborating with people of different skill sets to uncover opportunities that will add value or improve efficiencies
• You have an interest in the automotive industry and used car market dynamics

Minimum criteria:

• Experience of carrying out and measuring the impact of trials
• Ability to make recommendations and hold debates on decisions with key stakeholders
• Experience of analysing data and providing insight
• Excellent communication and relationship building skills
• Excellent stakeholder management skills and are comfortable in dealing with people of all levels of seniority
• Self-starter with initiative and enthusiasm
• Highly organised, with ability to work unsupervised while managing your workload efficiently and pro-actively
• Experience of delivering results in a pressurised environment
• Highly customer focused with ability to work collaboratively
• Ability to delegate work effectively

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• 28 days annual leave with option to purchase and sell days
• 1 day for volunteering
• Funded Private Medical Insurance cover
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
• Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
• Funded health screening for over 50s
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
• Employee Discount Scheme with an app to save on the go
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
• Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they\'re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Motability Operations