Job Description

S2Technologies is currently looking for experienced infrastructure administrator candidates to join our team at Aberdeen Proving Ground. MD and Fort Carson. Colorado. The Infrastructure Administrator must display strong teamwork with the ability to work independently and actively participate on integrated teams. To be considered for this position applicants must have Active Secret clearance and IAT II certification.
The Infrastructure Support Administrator primary responsibilities include Tier I and II technical support for external and internal customers and provide workstation and server administration for the organization\'s Microsoft 2012R2 / 2016 / 2019 and Windows 10 environment. In this role you will oversee and monitor host, storage and virtual machine performance, and take steps to resolve issues. Responsibilities and duties: Provide helpdesk support including receiving calls, opening, logging, and resolving helpdesk tickets. Provide user support for desktop infrastructure. Monitor data center architecture, investigate any issues observed, and resolve issues. Work with Data Center Engineer team to resolve issues and escalate as-needed.
Provides user account administration, i.e., account creation and management and password resets on Active Directory. Provides user level support for domain resources, i.e., workstations, laptops, thin/zero clients, printers, Cisco VoIP phones, Virtual systems, Microsoft applications, and third-party applications. Isolates and resolves hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof. Install and configure operating systems and software as directed. Performed monthly maintenance of the datacenter architecture. Performing other related duties as assigned.
Required Knowledge, Skills, and Abilities
Experience:

• 1-2+ years of combined experience in helpdesk, desktop support and working in a virtualized environment, education can substitute for years of experience.
• Experience with Domain Controller components.
• Understanding of current networking protocols, operating systems, and technology standards.
• Experience with Domain Controller components. Must be able to work in a fast-paced work environment and can work alone.
• Excellent time management skills and ability to multi-task.
• Ability to communicate effectively with customers and other employees via face-to-face communication, over the telephone or through email.
• Strong attention to detail.
• Strong customer-service orientation.
• Understanding of current networking protocols, operating systems, and technology standards.

Education:
BS or BA preferred, but not required

Certifications:

• Must be able to obtain an IAT-II certification within the first 90 days of hire
• obtain the VCP 6.0 certification within 6 months of hire

Security Clearance:

Must be a U.S. citizen and possess at minimum an Interim Secret clearance.

S2Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

S2Technologies LLC