Job Description

Scottish Prison Service

SPS Headquarters/Hybrid Working

Infrastructure Specialist

\xc2\xa345,566 - \xc2\xa348,640 (plus an annual supplement of \xc2\xa34000 and on-call-allowance)

Exciting opportunities have arisen within the Digital Services Team at the Scottish Prison Service as we recruit for an Infrastructure Specialist on a full time basis, working 37hours per-week.

As a Microsoft subject matter expert you will be part of our highly technical team that develops and supports the critical infrastructure that powers our 13 prisons, HQ, College and Central stores. You will take part in exciting infrastructure projects using the latest windows and virtualisation technologies and deploy leading edge services across our Scotland wide estate. The post holder will collaboratively and creatively to design and develop business critical systems to enhance support as the SPS develops and expands. Servers administrated include: Windows Servers, Database Servers and application Servers. These systems exist both on Premise and on Microsoft 365, with a migration to M365 and cloud hosted services in general ongoing.

Whilst the Digital Services Team are based in Edinburgh Headquarters, this role is open to hybrid working, meaning we won\'t specify how many days must be worked in the office, but rather based on business needs, expectations and a degree of personal choice. We care about how you work rather than where you work and we\'d welcome a conversation with the successful candidates on what remote working may look like for you.

The Digital Services Team

SPS Digital Services are a dynamic team, multi-skilled and multi-tasked. We have a hybrid mix of on-premise Legacy systems, cloud hosted O365 Windows and an ambition for delivering unified services in an enterprise wide cloud hosted data infrastructure. We are upskilling our workforce, recruiting those who want to contribute to a wide digital transformation programme which embraces staff and prisons facing technology, accessibility, usability and innovation.

We are providing voice and video call technology and looking to provide these services into individual rooms alongside a self-service portal with access to online services. We are also looking at data warehousing, data analytics and artificial intelligence to support staff decision making and develop a new case management platform to support staff with the prisoner journey.

If you have the following, we would like to hear from you:

• Bachelor\'s Degree in Computer Science or relevant experience in a large geographically distributed environment
• Experience/exposure of working with Microsoft System Centre suite and other third part management tools
• Experience of hands on systems administration in the following areas: Patching, OS deployment, Active Directory, Powershell Scripting, Windows Server 2012/2016/2019 (detailed knowledge of OS components and server roles such as DFS, DNS, DHCP and SNMP); Hyper-V;.
• Experience in designing, developing and implementing business critical systems to drive technology change
• Ability to clearly and effectively communicate a variety of issues and build effective working relationships with both internal and external stakeholders
• Ability to extract, analyse and interpret complex information to support effective decision making
• Ability to forward plan, prioritise and manage competing demands to successfully implement solutions/outputs

Benefits on offer include (but are not limited to):

• An attractive Civil Service Pension
• Hybrid working policy - work from home or in the office when required
• Ongoing professional development, training in existing and new technical skills
• Opportunity for progression
• Annual Leave - 34days rising to 42days
• Sick Pay
• Discounts on High Street stores, supermarkets and restaurants through our partners at Blue Light Card, Edenred and Civil Service Sports Council

For further information on this exciting opportunity, including full job description, person specification, assessment process and to apply for this vacancy please visit our website.

Closing date for applications is: 04/08/2023

Scottish Prison Service