Job Description

Details

Reference number

328226

Salary

\xc2\xa334,350 - \xc2\xa341,035

National: \xc2\xa334,350 min - \xc2\xa336,755 max. London: \xc2\xa338,3580 min - \xc2\xa341,035 max. An additional allowance up to \xc2\xa35,000 is available for candidates with exceptional skills & experience.

A Civil Service Pension with an average employer contribution of 27%

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

HO - Digital Data and Technology

Type of role

Digital
Engineering
Information Technology

Working pattern

Flexible working, Full-time, Part-time, Compressed Hours

Number of jobs available

3


Contents

• Location About the job Benefits Things you need to know Apply and further information

Location

Croydon, Manchester, Sheffield
About the job

Job summary

UK Home Office has been keeping citizens safe and the country secure since 1782.

You could be working on the critical IT systems that support police and counter terrorism. Or supporting new digital services online for passports and visas. Or working on new tools to help Border Force officers protect the UK\'s borders. Or one of the hundreds of other services in our portfolio.

Our work is challenging, high profile but also very, very rewarding.

It\xe2\x80\x99s important that we build a diverse workforce that reflects the society we serve and provide an inclusive environment for all. We value everyone\'s skills and provide a creative and supportive workplace to help you do your best work and develop your career. Shared Application Services Shared Application Services (SAS) is a growing business area consolidating and growing our capabilities in application development and support. We are looking to build our internal capability, reduce and replace where possible the department\xe2\x80\x99s dependence on external IT suppliers. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can discuss any specific questions with the Vacancy Holder. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

Job description

An Infrastructure Engineer supports and maintains infrastructure solutions and services as directed and according to departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers making sure services are delivered and supported as required. You work with and support third parties to provide infrastructure services and with technical architects to translate architectural designs into operations.

Person specification

Your main day to day responsibilities will be:

• building, configuring, transitioning, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions
• resolving technical problems, ensuring that technical solutions continue to meet business requirements taking accountability for actions taken and decisions made
• identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
• investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures
• working collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service
• using logical designs created by technical architects and required standards, methods and tools (including prototyping tools where appropriate) to build infrastructure solutions

This is a hands-on role, and the role will required to be on call and carry out out-of-hours work. Other day to day activities You will also be expected to carry out the following day to day activities:

• update and maintain technical documentation
• respond to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation
• work with well-understood technology and identify appropriate patterns
• build and test simple interfaces between systems, or work on more complex integration as part of a wider team
• Incident management and reporting
• Route cause analysis.

Essential Skills
You\xe2\x80\x99ll have a demonstrable passion for Infrastructure Engineering, with the following skills or some experience in:

• core technical concepts related to your role and ability to build solutions
• maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation
• dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution
• presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders\' reactions with flexibility
• building strong partnerships with diverse teams across multiple locations and technologies

Demonstrable experience of at least 4 of following technologies:

• Fusion Middleware (FMW)
• Database traditional (RDBMS/RAC, Data Guard)
• Database Cloud Service (DBCS)
• Autonomous Database (ADW/ATP)
• Data Integrator (ODI)
• Identity Cloud Service (IDCS)
• Identity and Access Management (IAM)
• Exadata
• Visual Builder Studio (VBS/VBCS)
• Integration Cloud (OIC)
• SOA Suite
• Java Cloud Service (JCS)
• Managed File Transfer (MFT)
• Oracle Cloud
• WebLogic Scripting Tool (WLST)

Desirable Skills Ideally you will also have the following skills or experience in:

• GIT
• Continual Integration/Development (CI/CD)
• Linux and / or Windows
• REST
• HTTP/S
• Containerisation
• Terraform
• Ansible
• SSL
• Certificates
• Encryption

This vacancy is also using Success Profiles to assess your Behaviours and Experience. Success Profiles - Candidate Overview (publishing.service.gov.uk) Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)

Behaviours

We\'ll assess you against these behaviours during the selection process:

• Delivering at Pace
• Making Effective Decisions
• Changing and Improving

Technical skills

We\'ll assess you against these technical skills during the selection process:

• IT Management (ITMG) - Level 4
• Systems Design (DESN) - Level 3
• Systems Installation/Decommissioning (HSIN) \xe2\x80\x93 Level 1
• IT Infrastructure (ITOP) \xe2\x80\x93 Level 1
• Problem Management (PBMG) - Level 3
• Incident Management (USUP) - Level 2

Benefits

Alongside your salary of \xc2\xa334,350, Home Office contributes \xc2\xa392,745 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 
  
  • A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King\xe2\x80\x99s Birthday, rising further with service. Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing. Training and development opportunities tailored to your role.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of the application process you will be asked to complete a CV and Personal Statement (Max 500 words).

Further details around what this will entail are listed on the application form.

Your CV & Personal Statement should include all relevant experience that relates to our Essential skills criteria listed in the advertisement and role description.

Candidate applications will be sifted according to their experience detailed on their CV and Personal Statement.

(Do NOT include any links or e-mail addresses to online profiles, resumes, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected)

Candidates showing the required standard will be invited to attend an interview. The interview will assess Technical Skills (SFIA), the advertised behaviours and Experience. Application tips

• It\xe2\x80\x99s crucial that your application demonstrates how you meet the essential criteria set out in the job advert. Don\'t just do a list of languages/platforms - do provide context
• You should include enough information and describe examples that demonstrate your skills and experience.
• You should give yourself plenty of time. You can start an application and come back to complete it before the job advert closes.

More guidance can be found here \xe2\x80\x93 completing you application Sift and interview dates

Sift will be conducted week commencing 18th December 2023.

Interviews will be held week commencing 15th January 2024 (via MS Teams)

We will try to meet the dates set out in the advertisement. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. (subject to panels operational requirements)

Further information Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful. For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
UK residency and security requirements

• You need to have lived in the UK for the past 5 years. This is because this post requires the successful candidate to have Security Check (SC) clearance, and you need to have been a resident in the UK long enough for sufficient checks to take place. These checks will only take place after the job offer has been accepted.

• Visa sponsorship - we are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

A reserve list may be held for a period up to 12 months from which further appointment may be made. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\'s details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate\xe2\x80\x99s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the \xe2\x80\x9cAssistance Required\xe2\x80\x9d section in the \xe2\x80\x9cAdditional Requirements\xe2\x80\x9d page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\'re deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the \xe2\x80\x98Contact point for applicants\xe2\x80\x99 section. Feedback
Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• 
  Name :
  Lauren Lucas-Mepham
  Email :
  OptimusACRecruitment@homeoffice.gov.uk

Recruitment team

• 
  Email :
  HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.