Job Description

Our IS Infrastructure team at the Frontline Group are looking for a new Infrastructure Analyst to continue support the IT Requirements for the group. This fantastic opportunity is offered as a full time permanent position.

Our Infrastructure Analyst will provide support to the business systems to ensure that we maintain a reliable, performant and secure IT infrastructure. Our Infrastructure analyst will assist with project work to enact changes required to keep our systems current and take advantage of the latest technologies that are found to be suitable for the business to deliver on its core values and objectives.

Key Responsibilities:

• Support Active Directory, DHCP, DNS.
• Support VMWare infrastructure.
• Maintain security standards and update systems for endpoint protection.
• Maintain the Office 365/Microsoft Exchange Online environment and related security tools.
• Maintain the Microsoft SharePoint Online systems.
• Support the infrastructure monitoring tools.
• Support the network infrastructure including telephony systems.
• Support the storage area network.
• Install new software on PCs and Servers to support the Service Desk.
• Provide 2nd and 3rd line support to the helpdesk and to the developers.

Benefits

At the Frontline Group we offer great training, and a range of salary sacrifice flexible benefits which you can select based on your lifestyle; benefit options include private medical insurance, holiday purchase and a tech scheme to name a few.

On top of that we also offer:

• 25 days holiday plus bank holidays (pro rata)
• Coaching and mentoring available to all
• Informal hybrid working
• 2 paid days to volunteer for a registered charity
• Confidential Employee Assistance Programme

Essential Skills

Our Infrastructure Analyst will demonstrate:

• Good general IT knowledge skills for required systems
• Strong customer-focussed skills
• Excellent telephone manner and strong interpersonal skills
• Enthusiasm and a willingness to learn
• Strong attention to detail with an articulate and methodical approach
• Understanding of key cyber security principles

About Company

The Frontline Group is made up of Frontline, Seymour, Gold Key Media and Routes to Retail. We\xe2\x80\x99re the UK\xe2\x80\x99s leading retail sales, marketing and distribution company working predominantly in the exciting and diverse areas of publishing and home entertainment.

Our key clients include publishers of iconic magazine brands such as Radio Times, Good Housekeeping, TV Choice, Heat, Top Gear, Grazia, Vogue, Slimming World, Cosmopolitan, Empire, National Geographic and 100\xe2\x80\x99s more. We also work with major film studios managing their DVD presence within the grocery retail channel and are growing our reach in categories such as books and music with further category expansions on the horizon.

As a Distributor we work closely with UK and International retailers, wholesale, International Distributors and other parts of the supply chain to ensure our client\xe2\x80\x99s sales, retail marketing and distribution objectives are met. Through our brand targeting and audience engagement agency Gold Key Media we develop sampling and marketing solutions, and we manage brand placement activities in the events, travel and hospitality sectors across the world.

The Frontline Group is owned by two of the world\xe2\x80\x99s leading publishing companies, Bauer Media and Immediate Media Company (Hubert Burda Media). This will provide opportunities to grow your career across a number of different businesses and functions including brand marketing, sales, analytics, insight, finance, IT services, supply chain and publishing. We strongly believe in developing our own people and have a great track record of supporting and coaching our colleagues, who have then gone on to grow their career within our business.

Our teams are made up of the most talented and widely respected people in our industry and are seen as the experts in their fields. At the Frontline Group we celebrate our differences and ensure everyone feels welcome, trusted and valued for being their authentic selves.

Bring \xe2\x80\x98You\xe2\x80\x99 to the interview

Diversity and inclusion are at the heart of everything we do. We want to make sure that our selection processes are transparent and fair, providing a level playing field for anyone who wants to come and work with us. Therefore, if you require any adjustments to an interview process, please feel free to get in touch with who will be happy to discuss your needs in complete confidence .

All our roles offer an informal hybrid working option, combining in-office and remote/home working.

Want to see what our People say about working for us? Head on over to our website to find out more.

Please see our Candidate Privacy Policy on the Working With Us page on the Frontline website.

Frontline Group