Industry Performance Relationship Manager [freight]

London, United Kingdom

Job Description


Are you ready to make a difference in people\'s lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We\'re an organisation where people truly matter, and when you join us, you matter to us and millions of others. to watch our inspiring video to learn more about us!

We\'re dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we\'re committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by .

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you\'re passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

Brief Description\xe2\x80\xa6

Join us as an Industry Performance Relationship Manager where you\'ll champion industry stakeholder collaboration for national train performance. Your impact will be key as you oversee train performance enhancement strategies for the North London Line, forging ahead with efficient governance and delivery processes that unite Network Rail teams, customers, and stakeholders.

Embrace this opportunity to lead with inclusivity, driving progress that touches the entire rail community.

The Freight & National Passenger Operators (FNPO) team serve nationally focused customers whose interests span our geographical route and regional boundaries. These include freight operating companies (FOCs), long distance passenger operators and charter service providers. Working with our industry partners, we keep supermarkets stocked, builders building and medicine moving. Given that a single freight train can replace up to a mile of lorries on a stretch of motorway, we can make a huge contribution to the sustainability agenda. What we do matters, to our customers, communities, and the planet.

We\'re hugely ambitious and our mission is to accelerate the shift to rail.

To learn more about the work we do, please check out our \'Freight Escape\' mini-series available at the link below:

About the role (External)

About the role\xe2\x80\xa6

Join our dynamic team and take the wheel of our cross-industry integrated freight performance improvement plan! As the driving force behind this mission, you\'ll work closely with responsible managers to ensure our focus is on point. Your task will be to establish and deliver processes that will boost performance in an efficient manner. In this role, you\'ll lead stakeholder management, both internal and external, for freight performance delivery and improvement. You will work alongside Network Rail and train operator colleagues to coordinate industry and company initiatives. The core focus will be on industry train performance on the North London Line. But that\'s not all-supporting others will be second nature to you! You\'ll help maintain effective tracking and reporting on these plans. And let\'s not forget about innovation! Your encouragement will inspire the team to think outside the box and develop Continuous Improvement initiatives that will push our department to new heights.

This is your chance to make a real impact and contribute to national strategic objectives. Are you ready to steer us towards a future of excellence and growth? Join us now and let\'s drive change together!

What essential skills and experiences are required?

Are you the performance guru we\'ve been searching for?

As a vital member of our team, you\'ll bring with you extensive experience in driving performance improvements within the rail industry.. Your expertise in timetable planning, programme and project management approaches will be a game-changer, and you\'ll confidently wield your knowledge of essential tools to make things happen. But it\'s not just about knowing your stuff; you\'ve got the gift of clear communication too! Whether it\'s a technical matter or a complex issue, you\'ll have the magic touch to convey it effortlessly to any audience.

In this role, your strategic thinking will shine bright. You\'ll be a pro at identifying critical issues, prioritising tasks and crafting actionable plans to tackle them head-on. And with your strong commercial acumen, you\'ll make sound decisions that keep our business on track and thriving.

If you\'re ready to embark on an exciting journey with a team that values your expertise, then we can\'t wait to have you on board! Join us and be a driving force behind our success in the rail industry. Apply now and let\'s create a brighter future together.

How to apply (External)

Duration: 12-month Secondment, full time opportunity

Location: London Stratford Place.

Closing date: 12th Sept 2023. Late applications will not be accepted.

Interviews: The interviews will be held W/c 18th Sept. (The date is dependent on business requirements)

Band & Salary: Band 2A: \xc2\xa360,934 - \xc2\xa368,550 per annum, (dependent upon experience) plus London Weighting & benefits.

We\'re an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone.

If you have any questions about this role, please contact Kevin Newman at Kevin.Newman@networkrail.co.uk,

Or if you have an HR related questions or require any reasonable adjustments/modifications, please contact

What can we offer you in return?

\xf0\x9f\x8c\x9e Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Defined benefit pension scheme

\xf0\x9f\x9a\x82 75% subsidy on train tickets.

\xf0\x9f\x8e\x9f\xef\xb8\x8f Interest-free travel loan for train and car park season tickets.

\xf0\x9f\x8e\x81 Discounts at stations with your Network Rail pass.

\xf0\x9f\x8c\x8d Flexible/hybrid working arrangements.

\xf0\x9f\x95\x8a\xef\xb8\x8f Volunteer leave to make a positive impact.

Plus more\xe2\x80\xa6.

A message from our Chief Executive, Andrew Haines:

\xe2\x80\x9cWe want to be on the side of the passengers and freight customers and demonstrate our leadership across the rail industry. We will be an organisation that is easy to do business with, and one where our people are proud to work.\xe2\x80\x9d

To achieve these ambitions, we will work to increase the diversity of our workforce so that we represent the communities we serve up and down the country - because everyone matters.\xe2\x80\x9d

How to apply

We\'re an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone

Visit should you need accessibility support to apply or should you require any reasonable adjustments/modifications, please contact

\xe2\x80\x9cWe\'re delighted to have been named as one of .\xe2\x80\x9d

What does our recruitment process look like?

Once you have applied, our Recruitment Specialist will look at your CV.

If your experience matches what we\'re looking for, you\'ll be invited to a face-to-face interview with the hiring manager,

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

We\'re an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone.

If you have any questions about this role or if you have an HR related questions or require any reasonable adjustments/modifications, please contact IREC Support (Irecsupport@networkrail.co.uk) . You must have the vacancy/IREC number ready as you will be asked for this.

Network Rail

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Job Detail

  • Job Id
    JD3004606
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £60934 - 68550 per year
  • Employment Status
    Permanent
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned