Job Description

We have an exciting opportunity for an Apprentice on a 21-month fixed term contract.

As an Independent Living Service (ILS) Apprentice you will be responsible for supporting the provision of Intensive Housing Management and support to vulnerable residents in sheltered housing. You will have the opportunity to work alongside a range of LBWF teams and other agencies to resolve resident issues including rents, repairs, safeguarding, adult social care, health and wellbeing.

As part of the apprenticeship, you will be required to complete a workplace project focused on an agreed service need within the ILS.

To be successful in this role you must have:

• Experience of delivering good customer services to a diverse community.
• Competent in a range of computer packages
• Be qualified to GCSE level (or equivalent) in Maths and English
• Regretfully, this position is not open to agency staff.

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our

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How to Apply

Application Information

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please email so we can arrange an alternative.

For more information on how to complete your application form, follow this link:

Click for further information on the Human Resources recruitment privacy notice.

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