Job Description

Fantastic Opportunity to join our ever-expanding organization based in the City Centre location, just a few minutes from all public transport links.

The Role:

As an Inbound Sales agent you'll be responsible for taking inbound calls from new and existing customers to retain and/or sell products and services. You'll engage conversations, you'll seek to understand what they need and explain how we can help. It's all about connecting with your customer. You'll chat. You'll ask questions. You'll listen. And then you'll explain exactly what products and services are right for them. Yes, there will be targets but you'll have a great team there to support you.

Supporting existing customers who are moving home to, where possible, retain them and appropriately identify and promote sales opportunities. Promote and cross sell a wide variety of products and services to new and existing customers to increase customer retention. Provide accurate information on products and services to ensure consistency across the organisation.

What we're looking for...

Personality is key. You need to be the sort of person who can talk to anyone and simplify complex information. You don't need to be an energy expert, but you will need to be a fast learner, with lots of enthusiasm. You'll need to have the confidence and drive to hit your targets.

Communication

- Do you possess a professional telephone manner with proven experience in a telesales role?

Productivity

- Are you results driven with the ability to work towards KPI's set on production, quality and customer service skills.

Accuracy

- Must have the ability to record information in an accurate way and ensure that all processes and procedures are adhered to in a methodical and compliant way. Deliver outstanding performance by consistently working to exceed your targets. Ability to adapt style of communication to different customer types. Demonstrate positivity and enthusiasm about new and/or challenging tasks Ability to adapt style of communication to different customer types. Maintain awareness of company products and of relevant sales techniques to ensure that the sales role is carried out as effectively as possible.

Benefits of working with us: What We Offer...

You'll relish the earning potential that comes with competitive base salary plus a rewarding uncapped commission structure, our top hitters are earning over 35K OTE Ongoing training and professional development opportunities to equip you with the skills needed for success. We will give you the support to achieve your very best - through coaching, buddying and mentoring. Various team and company incentives Supportive and inclusive work environment with a focus on teamwork. City Centre location, just a few minutes from all public transport links. Clear progression routes throughout business (100% of our team managers are homegrown) 28 days inclusive of bank holidays, we understand the importance of you getting some down time. Supportive and inclusive work environment with a focus on teamwork.

Ready to Take the Leap?

We can't wait to hear from you! Submit your up-to-date CV today, and our screening team will reach out to you soon. This is a fantastic opportunity to join our ever-expanding organization and could lead to opportunities to develop your career.

Join us in shaping the future of the energy industry and making a difference in the lives of our customers!

Job Types: Full-time, Permanent

Pay: From 23,809.00 per year

Additional pay:

Performance bonus
Benefits:

Company events Company pension Employee discount Health & wellbeing programme Referral programme Transport links
Schedule:

8 hour shift Day shift Monday to Friday
Application question(s):

Do you have experience in Inbound sales?
Work Location: In person

Reference ID: IB SP