Inbound Customer Service Agent, Portsmouth
Job Description
My client are a family run business who are at the forefront of overflow call handling since it first began 16 years ago.
The have an exciting new campaign so are looking to recruit a team of Inbound Customer Service Advisors for a 7 week assignment.
The hours will be 35 hours per week (1 hour lunch break) Monday to Friday. There is a possibility these roles could become permanent at the end of the campaign depending on your performance and business needs.
Start date - Monday 11th Sept (Training) Weds 13th Sept = Go live date!
Hours - Monday to Friday - 08:30 - 17:00
Weekend dates avaiable -
- Sat 16th & Sun 17th Sept
- Sat 23rd & Sun 24th Sept
- Sat 30th Sept & Sun 1st Oct
The role
- Receive inbound calls
- Record messages accurately
- Place outbound follow up calls when required
- Meet quality assurance requirements
- Motivation
- Enthusiasm
- Good attention to detail
- Good listening Skills
- Computer literate
- Effective communications skills
- Empathy
- Good IT skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person\'s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
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Job Detail
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Job IdJD2997757
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPortsmouth, United Kingdom
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EducationNot mentioned