Job Description

Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals including Non-Clinical and Clinical positions.

Improvement and Transformation Lead

Location: St Ives, Cambridgeshire

Job Type: Temporary

Duration of booking: Until end of December 2023 and maybe longer

Proposed start date: ASAP

Sector: Healthcare

Working environment: Head Office will be the base and meetings at the Hospitals.

Band: 8A

Pay Rates:

\xc2\xa323.00 - \xc2\xa326.00 paye per hour

\xc2\xa325.00 - \xc2\xa329.50 paye inclusive of holiday per hour

\xc2\xa329.00 - \xc2\xa333.50 umbrella per hour

Working Days and Hours: Full time or 4 days a week minimum.

Remote working option Info: Hybrid working/flexible options would be considered.

Travelling for work purposes: You may be required to travel to services across Bedfordshire, Cambridgeshire, Luton, Norfolk, Peterborough and Suffolk.

Job Summary

Provide senior leadership and experience in the identification of improvement and transformation opportunities, leading and supporting the successful delivery of initiatives, projects and programmes across clinical and non-clinical functions. This role will require travel between CCS sites and attendance at external meetings as required. This includes providing services across Bedfordshire, Cambridgeshire, Luton, Norfolk, Peterborough and Suffolk. To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors and staff.

Job Purpose

• Experience of successfully delivering large scale and complex programmes in either the private or public sector.
• Experience of using improvement methodologies tools such as Six Sigma, Kaizen and Lean to interrogate end to end processes.
• Experience of building, maintaining and utilising successful relationships with staff at all levels in the organisation
• Experience of partnership working across organisational boundaries ensuring involvement of key stakeholders
• Provide senior leadership and experience in the identification of improvement and transformation opportunities, leading and supporting the successful delivery of initiatives, projects, and programmes across clinical and non-clinical functions.
• Support senior leaders to develop ambitious transformation plans which drive improvement and innovation, maximise the use of digital technologies and align to local system priorities and national direction of change.
• Represent and participate in forums and projects on system transformation plans, encouraging and identifying collaborative improvement opportunities.
• Identify, assign, and provide effective and appropriate improvement support from the team, ranging from: Complex problem-solving analysis, using excellent analytical skills.
• Facilitating workshops to support teams to think creatively to design improvements, plan delivery, lessons learnt etc.
• Coaching others in leading continuous improvement efforts (including improvement tools and techniques)
• To ensure the Trust\xe2\x80\x99s continuous improvement (Think QI) methodology is consistently used across all improvement initiatives, projects, and programmes.
• To lead and advise on the use improvement tools and techniques (lean, six sigma, theory of constraints) alongside the use of different delivery methodologies (agile, waterfall etc). Ensuring that these are used throughout the team\xe2\x80\x99s work.
• To develop and work on long term strategic plans and initiatives that will support building the Trust\xe2\x80\x99s capability for continuous improvement, including providing service improvement/project consultancy, training, coaching, and supporting Trust service managers.
• Lead programmes of transformation across specified services/areas, to deliver demonstrable improvements in patient care, outcomes, efficiency, and performance and to respond to new strategic care pathway developments and commissioning requirements.
• To lead the creation of improvement/transformation blueprints, gap analysis, planning of change programmes and allocation of resources required across all projects.
• To ensure that there is appropriate and robust governance arrangements in place across areas of responsibility, with effective processes to identify and track benefits, track progress against milestones, risks and issues and interdependencies are identified and managed appropriately.
• To develop effective stakeholder engagement plans, ensuring co-production partnership working is in place across improvement work from the outset.
• To develop and deliver effective update/reporting mechanisms, appropriate to the scale of improvement and transformation team involvement. This includes updates to senior forums and boards.
• To provide senior leadership on complex, high profile projects as required in the form of consultancy and coaching to service project leads.
• Provide senior leadership in the Improvement and Transformation team \xe2\x80\x93 leading on areas to improve the running of the department, sharing knowledge, skills, and experience to support individual team development.
• To provide direction and supervision to Improvement and Transformation colleagues.
• Team and individual coaching and QI training will be a regular part of this role with the post holder expected to in large groups or coach on a 1-2-1 basis.

Experience, Qualifications, Knowledge and Skills

• Programme and Project Management
• In depth working knowledge of improvement methodologies (E.g. Model for Improvement & Lean Six Sigma) and application of tools and techniques including data analysis.
• Business process analysis and improvement
• Ability to engage with a diverse range of audiences by using a variety of communication methods, tailored to meet the audiences\xe2\x80\x99 different needs and expectations.
• Ability to use tact, diplomacy, negotiation, and persuasion particularly when dealing with challenging situations and supporting people through change and transformation.
• Ability to motivate individuals and teams to improve performance and outcomes.
• Able to anticipate and respond rapidly to changing circumstances and priorities.
• Excellent IT skills in MS applications, e.g. MS Word, Excel, PowerPoint, Internet and email.
• Educated to Master\xe2\x80\x99s Degree level or able to demonstrate management experience to this level.
• Evidence of continuing professional development/education and learning
• Improvement methodology qualification (e.g.Lean, Six Sigma) accredited or evidence of internal training equivalent to qualification.
• Programme/project management qualification (e.g. PRINCE 2, Agile, MSP)

Questions

• Do you have experience as an Improvement and Transformation Lead in the NHS or Healthcare sector?
• Do you have experience as an Improvement and Transformation Lead?
• Do you have in depth working knowledge of improvement methodologies e.g. Model for Improvement & Lean Six Sigma?
• Do you have Programme / Project Management qualification e.g. PRINCE 2, Agile, MSP?

Do you have experience successfully delivering large scale and complex programmes in either the private or public sector?

We are an equal opportunities employer

To discuss this opportunity in more detail, contact Craig on the Non-Clinical Recruitment team at Your World Healthcare on 0203 751 5838.

Your World Healthcare