Job Description

Salary

38,928 - 41,895 per annum (up to 43,093 per annum for exceptional performance when in post)

Contractual hours

37

Basis

Full time

Region

South

Job category/type

ICT

Date posted

25/04/2025

Looking for an exciting new opportunity? Help deliver our Digital Transformation goals!

New Forest District Council are on a journey of Digital Transformation to support our Future New Forest strategy which sets out how we will transform the council to meet our customer needs, protect finances and embed sustainability.



As an ICT Senior Analyst in our Applications Development team, you will play a pivotal role in improving our customer experience and reducing manual effort through the better use of technology and modern service design.

Key Responsibilities

Lead the support, enhancement, development and implementation of assigned NFDC applications, providing expert technical advice to the Council. Support our Digital Transformation programme and projects Work closely with all ICT teams to continuously support and improve applications through proactive planned activities and reactive requests. Design and implement IT solutions to enhance system performance and security. Provide technical support and troubleshooting for IT-related 2nd / 3rd line issues. Collaborate with stakeholders to understand their IT needs and requirements. Develop and maintain documentation for IT systems and processes. Stay updated with the latest trends and technologies in the IT industry.

Key Skills

In-depth knowledge of the Microsoft 365 platform including Administration, Configuration Teams, SharePoint, Power Platform (Power BI, Power Automate, Power Apps), productivity apps. Experience supporting cloud and on-premise applications for 2nd and 3rd line support. Experience developing solutions on the Microsoft 365 Power Platform. Experience supporting SQL server and writing SQL queries. Experience working with data and integrating systems. Experience working on and technically leading projects. Knowledge of ITIL and Agile




You'll be joining a team who are playing a pivotal role in helping our services with their digital transformation through the technical delivery and support of a variety of modern software platforms.



Working in a friendly and supportive team, we offer flexible hybrid working with a mixture of remote and on-site attendance to meet the demands of the projects.

What's in it for you?

27 days annual leave plus bank holidays Band 7 38,928 - 41,895 per annum (up to 43,093 per annum for exceptional performance when in post) Hybrid Working Wide range of employee discounts at high street retailers, including supermarkets, stores and restaurants A Cycle to Work scheme which could save you around 40% on cycles and accessories. Local Government Pension Scheme and AVC provision Employee Assistance Programme (free 24 hour legal, financial, and personal advice for employees).

Please see the attached candidate pack for more information about the role and working for the council.

About us.

With our head office based in Lyndhurst in the heart of the stunning New Forest National Park, the Council is an excellent place to work and thrive. We work together to provide a wide range of highly valued services to our community. We are working on some exciting and pioneering initiatives and projects, including tackling climate change, supporting the Solent Freeport (to unlock significant investment, create thousands of new jobs and level up our important coastal communities), promoting regeneration of our Town Centres and an exciting fresh approach to modern and innovate working through our Transformation Programme.



We are proud of our new values for 2024, please watch this short video to find out more LEAF



Click here to see why people think New Forest District Council is a great place to work: Working for NFDC

A basic DBS check is required for this post.



After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact Rich Bird on 02380 285685 or Teresa Russell on 02380 285684.

We look forward to receiving your application demonstrating your suitability for this exciting opportunity.

Closing date: 11pm Friday 16th May 2025

Interview date: 28th May 2025