Job Description

Human Resources Business Partner

Location - Daventry NN11 (Hybrid working - 3 days office / 2 days remote)

Salary \xe2\x80\x93 \xc2\xa338,000 + fantastic company benefits + Onsite parking + Canteen

Full Time Permanent Role - (40 hours a week Mon \xe2\x80\x93 Fri 0830-1700)

At Percepta, we bring first-class service across each market we support. As a Human Resources Business Partner in Daventry, UK, you\xe2\x80\x99ll be a part of creating and delivering amazing employee experiences, while also enjoying the satisfaction of being part of a unique culture.

What You\xe2\x80\x99ll Be Doing:

Responsible for providing a comprehensive, professional & efficient generalist HR support service to specific client department areas at a local level - performance management, disciplinary & grievance, employee communications, training & development, employee relations/ legal, remuneration & benefits and employee satisfaction, in line with Percepta\xe2\x80\x99 s people strategies.

Responsible for providing a comprehensive, professional and efficient recruitment service to the UK sites from initial identification of vacancy through to appointing a new employee.

Facilitates the achievement of Percepta\xe2\x80\x99 s business objectives by coaching and supporting Managers and Team Leaders with their people management issues, delivering HR projects/ initiatives and identifying and resolving key HR issues.

During a Typical Day, You\xe2\x80\x99ll:

• Acts as an advisor and coach to managers and team leaders ensuring pragmatic solutions, legal compliance and resolution of all people management actions and concerns

• Supports managers with performance & absence management issues

• Advises and monitors managers and employees concerning work-related issues, including grievance investigations and disciplinary interviews

• Conducts exit interviews, analysis data and makes recommendations to client department managers

• Conducts employee related counselling and investigations, as necessary

• Manages the implementation and ensures compliance of Percepta\xe2\x80\x99 s Equal Opportunity and Diversity policies

• Supports Jnr HR Manager UK, to ensure employee feedback is gained through the Global Speak Up survey, working with department Managers on improvement and development plans for each department

• Supports the development, implementation and maintenance of all HR related training programmes

• Responsible for local staff forums and liaison with Company wide employee forums

• Provides ad-hoc reports to Finance, Workforce Planning, and Operations with regard to attrition, leavers, and historical employee data for assigned Business Units

• Provides guidance & support in the areas of Health & Safety, Welfare & Social activities

• Supports the internal communications processes and contributes to the HR Intranet section

• Produces monthly people statistics reports

• Works on special projects as required as agreed with the Jnr HR Manager UK

• Personal administration, filing, etc

• Ensures compliance with UK employment legislation

What You Bring to the Role:

• Previous HR Generalist experience in a fast-paced environment, so you can support, advise and coach managers/supervisors at all levels - ensuring pragmatic solutions, legal compliance and resolution of all people management concerns.

• A passion and enthusiasm for all areas of HR, including looking for pro-active solutions and improvements when required.

• You will be able to demonstrate you are up to date on current Employment Law and how you maintain that knowledge.

• A team player who will collaborate with and support other team members but be able to work independently when required.

• You will deal well with change management and be able to adapt your approach to situations as they arise.

• An eye for detail with excellent organisational and time management skills.

What You Can Expect:

• 25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.

• Life Assurance 4 x annual salary, contributory pension scheme, private medical and comprehensive travel insurance for you and family in line with Scheme rules

• Discounted dental scheme, discounts on brand new vehicles and Employee Assistance Program (EAP).

• Free eye test with money towards new glasses

About Percepta:

Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:

Culture of Service \xe2\x80\x93 to be treated like you are the customer from day one

Teamwork\xe2\x80\x93 belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

Respect\xe2\x80\x93 a team that is accountable, dependable and gives you their full attention

Proactive\xe2\x80\x93 to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

Career Growth \xe2\x80\x93 lots of learning opportunities for aspiring minds

Diversity \xe2\x80\x93 be a part of our growing diverse and community-minded organization that is all about having fun!

Competitive Compensation \xe2\x80\x93 we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

Percepta