Job Description

HR Support AdministratorSalary: xc2xa324,309.07 pro rata
Location: Hybrid/Kings Hill, KentThis is a part-time role based on 35 hours per week from Monday to Friday. The working hour are:- Mon 08:30-17:00, Tues/Weds/Fri 10:00 -17:00, Thurs 09:00 xe2x80x93 17:00There will be a requirement to go to our office in Kings Hill, Kent at least once a week and other Kent offices as required. Please consider this when applying for this role.Why Join CSG?CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions, and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.What Youxe2x80x99ll Bring:HR Connect have a fantastic opportunity for a HR Support Administrator to join our busy team! Wexe2x80x99re looking for someone who is motivated to succeed in Human Resources, someone who is always looking for new ways to improve and learn new things. If this sounds like you, apply below!As our HR Support Administrator you will be part of our HR Consultancy and Legal Connect team. We primarily provide advice and support to schools and academies with complex employee relations issues including disciplinary, grievance, capability, redundancy and reorganisations and TUPE Transfers.The ideal candidate would have a level of administrative experience or a relevant certification/ qualification and must be able to commute to our Kings Hill based office at least once per week, please consider this before making your application.What Youxe2x80x99ll Achieve:As a HR Support Administrator this role provides an exciting opportunity for someone who has had successful experience of working in HR Administration or in a Personal Assistant role and is confident in communicating with customers and enjoys working as part of a team. You will be working with four other team support colleagues providing important HR administrative support. Key areas of work includes:-

• Acting as a first point of phone and email contact, monitoring group mailboxes and calls for team members, filtering as appropriate and redirecting communication.
• Providing HR administrative support to our consultancy and legal connect team including producing letters and documents, using Word, Excel, and PowerPoint.
• Support our Consultants with administrative tasks in relation to preparing case work and hearing papers, note taking at meetings, audio transcribing and arranging and managing a diary of team meetings and consultant duty cover arrangements.
• Support with Headteacher recruitment processes on behalf of our customers. This involves dealing with general enquiries from candidates, requesting references, preparing packs, and arranging social media checks. Ensuring new appointment details are completed by the Selection Panel.
• Support the administration of TUPE transfers by providing timelines and letters, checking employee liability information, liaising with key stakeholders, as appropriate
• Support with redundancy processes on behalf of customers by producing timelines, completing redundancy and pension estimates and producing all letters connected with the process. Ensuring the timelines are met at each stage of the process.
• Support our Senior Legal Adviser with communication associated with Settlement Agreements and other legal work for customers.
• Support with job benchmarking processes by collating documents and making assessments.
• Ensure that all case work you support is recorded on our case management system to ensure customer billing is accurate.
• Raising disbursements where appropriate to charge customers for work undertaken and ensure accurate billing through case management and time recording system
• Support with overseeing our core customer training and bespoke programmes, by monitoring booking system, ensuring invites are sent and access to online materials are available and certificates produced and raise associated charges.

What we Offer:

• 25 days of annual leave, plus bank holidays
• An additional day off for your birthday to celebrate as you wish
• Access to a generous discount scheme, including retail and gym memberships
• Life assurance coverage
• Health cash plan initiative
• Companywide events

What We Require:

• A positive and proactive approach to work and a willingness to work flexibly to meet the needs of the team.
• Good organisational and administrative skills with excellent attention to detail and willingness to investigate queries and anomalies, as required.
• Excellent communication skills written and verbal
• Be a self-starter with motivation and desire to ensure key tasks are accomplished.
• The ability to work collaboratively with colleagues to ensure work is completed accurately in accordance with key processes and deadlines
• A sound working knowledge of Microsoft Office 365 and in particular Word, Outlook, and Excel.
• Professionalism, credibility, and confidence when dealing with customers and colleagues.
• Experience working in office administration and using initiative and proactive steps to solve problems and improve processes.
• Previous experience working in a customer service environment
• Awareness of Data Protection and need for confidentiality

About Commercial Services GroupCommercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over xc2xa3800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.About HRConnectPart of the Commercial Services Group, HR Connect have an enviable history of success and are an award-winning HR services delivery team. The services they provide range from specialist education recruitment services and DBS services through to an Occupational Health Division, the team are focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration and HR Advisory Services.Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Commercial Services Group