Job Description

Job number

PRS00460

Faculties

President's Team

Departments

Human Resources Division

Salary or Salary range

36,381 - 39,379 per annum

Location/campus

White City Campus - Hybrid

Contract type work pattern

Full time - Fixed term

Posting End Date

12 May 2025

About the role

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The HR Staff Hub Administrator will be part of the HR Staff Hub who deliver high volume, transactional HR processes to employees at Imperial College London.



Working on a ticket management platform, you will be responsible for prioritising requests from your designated faculty area to ensure resolution within agreed timeframes.

What you would be doing

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The HR Administrator role is primarily responsible for processing high volumes of incoming work tickets via a HR Portal (Fresh Service). This will include:



Drafting and issuing contracts of employment. Processing leavers. Administering additional payment requests. Administering contractual changes such as promotions and changes to FTE. Processing partial, flexible and full retirement requests.



A full list of duties can be found within the job description.

What we are looking for

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A customer centric individual that strives to exceed expectations. An individual with the ability to work at a fast pace whilst ensuring accuracy of processing. A dynamic individual that can adapt to changing priorities and support team members during peaks of activity.

What we can offer you

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Generous annual leave entitlement of 39 days per year (inclusive of bank holidays and college closure days) Hybrid working to support your work life balance The opportunity to develop knowledge and skills within HR

Further information

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This role is full-time and is being offered as a fixed term contract until 31 December 2026.

For informal enquires please contact:

Faaria Henry

Available documents

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Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.



If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.


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About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.



Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.



As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.



This is your chance to help shape the future. We hope you'll join us at Imperial College London.


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Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.



Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.