Job Description

Job description Key Responsibilities To provide an operational HR service to cover various HR matters. This includes supporting employee relations, training and development, workforce planning, retention and recruitment, Pay and reward and occupational health support. Report quarterly to the Chief Operating Officer with specific key employee information regarding HR matters as requested. To support the organisation in managing its people most appropriately.



Adopt best practices and comply with employment legislation, mitigating any risks to the business. Assist line managers in applying HR policies and Practices and provide advice and guidance on HR issues. Develop and implement maternity plans, demonstrating expertise in statutory rights and Agenda for Change guidelines. To develop and implement an effective HR function to meet the growing and changing needs of Connect Healthcare.



Lead in developing HR policy and processes to provide continuity in the service. Contribute to Group policy, ensuring legal compliance, up-to-date information, and advice on employment matters. To manage the overall recruitment process for staff, ensure contracts and offer letters are issued appropriately, and all documentation is collated and filed in employee staff files. Create and review s as appropriate in collaboration with line managers To promote, update and ensure circulation of the employee statement of terms and conditions and the employee handbook.



Provide advice and guidance to support line managers with disciplinary, probation and performance management reviews per Connects policy. Support and advise line managers in effectively managing all forms of absence to reduce sickness absence and other staffing costs as appropriate. Conduct Exit Interviews and report on findings, suggesting improvements and changes where appropriate. To maintain up-to-date knowledge of HR and Employment Law changes To liaise with HRX external HR service as required Attend Meetings as part of the management team and be a note taker as and when required.



Ensure local administration and records systems are fully compliant with legal and regulatory standards To be responsible for your own continuing self-development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Change Management To provide administrative HR support in the event of change, service provision, merger, acquisitions, and reorganisations, referring to the Head of HR when required. Support in delivering an annual staff survey and action plan based on the results.



To ensure that line managers appropriately record and manage appraisals, annual leave and attendance and offer support when required. Payroll and Pensions Assist with the processing and preparation of payroll. To assist and advise employees on pension queries Administration of and liaison concerning any compensation or benefits packages, including changes to pay To maintain accurate and up-to-date knowledge of payroll and pensions legislation and practice Ensure all appropriate activities have occurred to meet standards for the NHS Pension agency and NEST Pensions. To be accountable for ensuring auto-enrolment is managed effectively To advise and administer any requests from staff and partners for NHS Pension retirement or transferring of benefits, SD55s, forecasts and ensure OPT OUT requests are appropriately recorded Ensure accurate reporting of employee forecasts to the NHS Pensions Agency Leadership Support colleagues in developing their leadership, people management skills and HR responsibilities.



Build effective and positive relationships with colleagues, patients and other partners Role model positive working and promote organisational values Use strategic and creative approaches to problem-solving Provide leadership and direction for the departmental functions Nurture collaborative and productive relationships between teams Foster a culture of continuous improvement, delegating decision-making as far as appropriate Support and represent Connect Healthcare at external conferences, workshops and meetings. Health and Safety Ensure all members of staff comply with Connects' health and safety policy Carry out risk assessments to comply with current Health and Safety legislation Ensure any health and safety concerns are reported to the Chief Operating Officer. To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with group processes, policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming, non-judgmental and respects the individual's circumstances, feelings, priorities and rights The details contained in this job description are not exhaustive and may change as the post develops.



Governance Identify and record risks and issues, developing contingency plans with service and contract leads. Ensure Connect complies with health and safety policies and procedures to reflect current best practices. Confidentiality To maintain the confidentiality of information acquired while undertaking duties for Connect Healthcare.