Job Description

Introduction

The Carpenter's Arms is a forward-thinking charity based in Leicestershire, with our Head Office located in Six Hills, Melton Mowbray. We are proud to have a dynamic and passionate team dedicated to providing a genuine alternative to traditional residential addiction recovery.

At The Carpenter's Arms, we offer a relaxed and welcoming environment where innovation, collaboration, and a shared vision drive our mission to support individuals on their journey to sobriety.

As a result of continued growth, we are now looking for an experienced HR Officer to join our Head Office team. This is a key role that requires someone with integrity, empathy, and a good sense of humour. Someone who can help keep our operations running smoothly while championing the wellbeing and development of our valued workforce.

Job Summary

The HR Officer is responsible for providing comprehensive support across all HR functions, with a particular focus on onboarding, offboarding, training, and supervision. The role ensures that all HR processes are conducted efficiently, in compliance with employment legislation, and aligned with organisational policies. The HR Officer plays a key role in supporting the organisation's workforce, fostering a positive work environment, and ensuring the effective administration of HR procedures.

Key Responsibilities

Onboarding & Offboarding

Coordinate the end-to-end onboarding process, ensuring a seamless transition for new employees and volunteers. Prepare offer letters, contracts, and induction packs for new employees and volunteers. Conduct new employee inductions, ensuring all necessary training and compliance requirements are met. Manage the offboarding process, including exit interviews, return of company assets, and processing final paperwork. Maintain accurate records of staff movements, including transfers, resignations, and retirements.

Training & Development

Support the planning and implementation of training programs to enhance staff skills and development. Coordinate mandatory training sessions, track attendance, and ensure all employees and volunteers meet required training standards. Assist in identifying training needs and sourcing appropriate learning opportunities. Maintain training records and ensure compliance with regulatory training requirements. Support all departmental managers to ensure that HR processes, policies and procedures are observed including staff appraisals, staff development and performance management.

Supervision & Employee Support

Assist in organising and tracking employee supervision and performance review meetings. Support line managers in maintaining records of supervision meetings and action plans. Provide guidance to employees and volunteers on HR policies, procedures, and best practices. Act as a point of contact for staff queries related to HR matters.

HR Administration & Compliance

Maintain and update employee records, ensuring confidentiality and compliance with GDPR regulations. Assist in processing payroll-related documentation, including changes to contracts, benefits, and leave requests. Ensure compliance with employment laws and organisational policies. Develop, implement, review, and monitor the HR policies and procedures.

Key Skills & Competencies

Strong organisational skills with attention to detail. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with professionalism. Strong administrative and IT skills, including experience with HR systems and Microsoft Office. Ability to work effectively in a team and support a positive workplace culture. Calm, efficient and helpful even on the busiest of days.

Qualifications & Experience

Degree in Human Resources, Business Administration, (or equivalent experience). Experience in an HR role, preferably within a similar sector. Knowledge of employment legislation, HR best practices, and compliance requirements. Previous experience in onboarding, offboarding, and training coordination.

Additional Requirements & Personal Skills

Enhanced Disclosure and Barring Service (DBS) check. Commitment to continuous professional development. Willingness to adapt to changing priorities and work flexibly when required. Trustworthy and discreet. Able to understand the Charity's aims and objectives. Willingness to travel between sites as and when required. Flexibility to work outside of standard office hours if necessary.

Benefits

Casual dress On-site parking Employee Assistance Programme (EAP)

Closing date:

6 May 2025

Interviews scheduled:

w/c 2 June 2025 at Six Hills, Melton Mowbray

No agencies please

Job Types: Full-time, Permanent

Pay: 35,235.00 per year

Benefits:

Casual dress Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Education:

A-Level or equivalent (required)
Experience:

HR sourcing: 5 years (required)
Licence/Certification:

Driving Licence (required)
Willingness to travel:

25% (required)
Work Location: In person

Application deadline: 09/05/2025
Reference ID: HR Officer