Job Description

Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment.


Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.


Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/


Olympia Events is part of ASM Global which is the world's leading venue management company and producer of live event experiences. With over 350+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centres and theatres, including entertainment districts and mixed-use developments.

Job Purpose

This is a fantastic opportunity to join a high performing, fast paced HR team to provide comprehensive human resources support to the whole Olympia business. This role will contribute to Olympia's strategic and operational HR objectives and provide the full range of HR generalist advice and guidance to managers and employees.


We are looking for an enthusiastic, proactive individual to join our team at this pivotal point in our redevelopment. Due to the fast-paced nature of the role and the diverse range of stakeholders you will liaise with, you will have strong interpersonal skills with the ability to influence and motivate others. Alongside this, you will possess the ability to effectively prioritise your workload, manage multiple complex tasks and deal with operational issues, opportunities and challenges.

Key responsibilities

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Act as the point of contact for all HR queries through the HR inbox and ensure that a timely and responsive HR service is delivered to a high standard. Contribute to the development of HR policies and procedures that meet legal guidelines and best practice. Support the Head of HR to provide effective case management of people related issues such as disciplinaries, grievance, absence management and performance management. Prepare payroll on a monthly basis. Monitor trends in employment practices and advise on appropriate proactive action. Promote a good understanding of equity, diversity and inclusion across Olympia. Work alongside the Head of HR to design and deliver relevant training to managers and employees to address any identified gaps in HR management. Manage the offboarding process including arranging and conducting exit interviews. Support the Head of HR to oversee the resourcing process, ensuring that any identified new or replacement roles are appropriately benchmarked and authorised. Assist in the interpretation and monitoring of a range of people metrics. Contribute to the development and delivery of HR initiatives and projects that underpin Olympia's business priorities, values and culture. Represent HR across departmental working groups, ensuring people aspects are fully considered. Process and submit expense claims and invoice payments, raising purchase orders and maintaining accurate records. Efficiently organise and maintain a structured filing system, managing sensitive and confidential information. Identify opportunities for improving efficiency and take appropriate action. Actively seek ways to develop an understanding of organisational, sector and HR industry issues and developments, keeping abreast of HR best practice.

Person specification

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Skills, experience and behaviours

CIPD qualified or working towards a CIPD qualification. Sound knowledge of HR policies, procedures and best practice. Good understanding of employment law with the ability to implement legal advice into practice. A dedicated commitment to diversity and inclusion and equality of opportunity. Strong communication and interpersonal skills with the ability to confidently and objectively support and influence people at all levels. Excellent time management skills and able to work in a pressurised environment and meet tight deadlines. Ability to plan, prioritise and use own initiative to meet multiple deadlines. Ability to assimilate complex information and data quickly and accurately. Experience of working with highly sensitive information in a confidential manner. A self-starter with a positive, enthusiastic attitude. * Highly proficient in MS Office software.