Job Description

HR Data and Insights Manager

Location: Hybrid working with visits to our office in Wimbledon as and when required.

Salary: Competitive

Contract Type: Permanent, Full Time

Are you an analytically minded Human Resources professional with a passion for interpreting data? If so, then this role could be the next best prospect for you!

We have a fantastic opportunity for a HR Data and Insights Manager to join our new Organisational Effectiveness function within the HR team as part of our transforming and growing business plans.

As a HR Data and Insights Manager, you will use people data from the organisations HR systems to enable data-led decision making around Talent Acquisition, Development, Engagement, Performance, Retention and Reward, which will enable the organisation to achieve strategic objectives and ultimately, meet business needs. You will work closely with colleagues from across the business to deliver a range of ad-hoc and routine robust reporting and analytical dashboards and insights to relevant stakeholders across the group with a People Data (human resources) focus. The data, analysis and insights provided will enable HR colleagues and senior leaders to make informed decisions about our people.

Experience in Data Visualization and associated tools as well as a firm grasp of statistical analysis methods will be required for this role.

The workload features tight deadlines and the delivery of purpose-built analyses. This is a fantastic opportunity to join a career enhancing role where you will be a welcomed member of the wider team and have a high impact at the heart of business matters.

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don\xe2\x80\x99t come around often, so this really is a position not to be missed.

Key Responsibilities:

Production of dashboards and reports

• Updating, producing and checking existing reports within specific time periods in order to meet service levels with a high degree of accuracy.
• Creating reports both for clients and internal purposes according to specific requirements.
• Representing data and results using data visualization tools and techniques to ensure the messages are easily interpreted
• Monitoring data quality and acting upon findings
• Work with colleagues across the business to support and ensure continuous improvement, in line with business requirements.
• Work closely with HR colleagues to jointly ensure single source of the truth data sources are agreed and utilised

Data analysis, insights and HR Systems

• Maintain and improve the quality of people data through creating dashboards, highlighting gaps and errors, rectifying issues as appropriate
• Extract interrogate and analyse data to support business decision making.
• Develop insights, suggestions and recommendations using the outcome of the analysis.
• Provide statistical analysis using base data including cohort analysis, forecasting and statistical inference.
• Providing analysis on an ad-hoc basis for management in other departments
• Working with the HR Systems team to provide system support as required

Effective stakeholder management and communications

• Partnering with HR specialist teams and project teams across the organisation on data-led activities
• Proactively liaise with key stakeholders in other departments to agree the structure and frequency of new requests and any future reporting needs
• Build and maintain effective and authentic working relationships, identify and remove causes of conflict and help foster a one-team approach to service delivery
• Build and maintain working relationships with colleagues in the Group Data Team to ensure accuracy of work and play a key part in ensuring our processes are governed to a high standard
• Ensure all relevant information is briefed to the appropriate stakeholders in a timely manner. Deliver messages, whether positive or challenging in a constructive manner.

What you\xe2\x80\x99ll bring:

• Ability to respond quickly to deadlines.
• Effective and confident communicator at all levels.
• High attention to detail skills.
• Strong analytical and data language skills.
• Results driven with an integrity by always doing the right thing in the right way.
• Knowledge of OKRs,HR/ People reporting and dashboards.
• Expert knowledge of using:

• Excel
• PowerBI
• Tableau
• CIPHR
• Workday

Desired skills and experience:

• Listens, challenges, influences when needed and in an appropriate manner.
• Able to develop good working relationships with the Business based on respect for own expertise.
• Strong decision making and judgement, escalating where appropriate
• Effective report writing skills, with the ability to develop, validate and produce reports/user guidance notes, relevant for specific user needs.
• Previous background within financial services with a clear understanding of a full work flow and business processes associated with HR functions.

We offer lots of great benefits! Some of which include:

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
• Training opportunities as well as clearly defined career progression
• Health cash plan \xe2\x80\x93 employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
• Attractive company pension scheme
• Life assurance \xe2\x80\x93 employer funded cover of 4x basic salary
• Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:

• Salary Finance \xe2\x80\x93 access to savings and borrowing through payroll
• Car Leasing \xe2\x80\x93 access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
• Travel Loans \xe2\x80\x93 interest free loans to help spread the cost of annual travel tickets
• Cycle to Work \xe2\x80\x93 tax efficient bike and cycling equipment worth up to \xc2\xa31,000

• Health & Wellbeing \xe2\x80\x93 discounted gym membership, online virtual workout sessions, online culinary classes
• OnHand \xe2\x80\x93 Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.
• Employee Assistance Programme \xe2\x80\x93 specialist advice and support on issues such as finance, relationships, illness and family issues
• Free Domestic & General protection plan \xe2\x80\x93 one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
• Employee discounts \xe2\x80\x93 access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.

For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we\xe2\x80\x99re the UK\xe2\x80\x99s leading provider of appliance breakdown protection, developing products and services to meet your needs.

We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.

It\xe2\x80\x99s our mission to keep your world running by delivering a service that never lets you down.

Domestic & General