Job Description

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To be the first point of contact for all HR queries for stores.



To deliver a proactive and responsive service by providing relevant and appropriate HR support to all employees. To drive best practice and ensure compliance with all procedures, processes, policies and legislation.

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Key Responsibilities

First contact for stores for the HR team Manage telephone and email enquiries Process new starters in head office Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements Support the with grievance, disciplinary and capability investigations and hearings and other ad hoc duties Provide support to line managers on performance management, employee relations, resourcing and staff management/development. Issuing contracts, offer letters, termination letters and all paperwork relating to disciplinaries Update and maintain ER Case Tracker Conduct Exit interviews Collate management bonus information on a monthly basis Maintain an accurate filing system Coordinate Travel loan agreements Assist with store redundancies Assist the Senior HR Coordinator and Senior HR Manager with any HR queries or administration including ad hoc documentation Supporting in note taking for formal meetings when required Maintain an effective online filing system Build relationships and work collaboratively with all teams and departments within the business to ensure we provide the best support to deliver business goals Any other duties that maybe required

Additional

Responsibilities

Contributing to a safe working environment


Contribute to a safe working environment by being aware of, and adhering to, legislative and health and safety requirements of the workplace

Accountability

Uphold OFFICE's reputation by being a great ambassador for the brand Bring ideas to management on how ongoing improvements can be achieved

Development of self and others

Take ownership for own development and participate in a coaching and feedback culture Achieve agreed company objectives; attend training sessions, team meetings as requested
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Qualifications and Experience

Must have, or be working towards a recognised HR qualification * Working knowledge of Microsoft package