Job Description

About Us:

Redwing Solutions was founded in 2004. We are the UK's leading HR Consultancy specialising in HR for Day Nurseries, Pre-schools and Out of School Clubs. We were shortlisted by Personnel Today for the HR Consultancy of the Year award in 2020. Due to continued growth, we now seek a full time HR Consultant to join the Redwing Team.

We are based in the town of Redditch in Worcestershire and the role will be office based.

Some reasons why we are a great place to work:

We work Monday to Friday, 9 a.m. to 5 p.m. no taking work home or working weekends. Office dog! woof
We work in a beautiful, converted cow shed, with a country lane that we can walk up on a warm sunny lunchtime (perhaps taking Reggie for a comfort break) and see the Swallows and Housemartins catching flies mid-air. We work hard, but we have fun, ask Alexa to play 90's pop, celebrate birthdays, all true of us. We are encouraged to delight our clients with WOW moments, recognising the real value of the relationship we have with them. All the usual stuff like 33 days holiday, employee cash plan, EAP, pensions and an discretionary bonus scheme.
Plus, we really make a difference to the lives of the business owners and managers we support each day!

Imagine stressing over an employment matter, and then realising that there is a team of dedicated HR professionals in Redditch that will support you, hold your hand (albeit virtually) and advise you on what you need to do and when.

Let's get down to the 'nitty gritty' of what the role involves on a daily basis:

Supporting our clients with sometimes complex disciplinary, grievance and capability matters. Supporting clients on the telephone and email and responding to their queries and coaching them in a timely, friendly yet professional manner, with a close attention to detail. Production of letters, forms, templates, structures, processes, procedures to support the client with their HR and employment law needs. Case management in a planned, organised and systematic way, ensuring the advice we give is accurate and best serves the client. Maintaining accurate and up to date records of client interactions on MS Sharepoint and the CRM. Designing and delivering useful, practical HR and employment law presentations to communicate requirements with our clients and prospects. Writing blogs and articles for newsletters on employment law topics. Attending conferences, trade fairs, expos to represent and promote the Company.
We think this role might particularly suit a HR Professional who has significant experience in handling a high volume of employee relations (ER) cases within a stand-alone- in house HR Support role or as part of a shared services HR helpdesk.

Our perfect candidate will have:

Ideally 10 years' experience working in a role where you were advising managers, business partners on employment law and complex employee relations issues with a detailed understanding of the procedures involved. You will be CIPD Level 5 qualified, ideally CIPD Level 7 or UK Employment Law qualification. Be confident with your ability to identify practical, commercial solutions to our clients' queries. You will understand small businesses and the pressures they face as employers. Possess a thorough understanding of employment law and be able to explain law and case law to our clients in a way that makes sense even if you are not from the HR world. Be a team player, someone who enjoys working as part of a HR team. Be able to demonstrate excellent communication skills, numerate and customer orientated. Be comfortable working independently and using initiative to make decisions. Be someone who embodies our core values which are; client's needs first, caring and honesty, work hard and have fun, go the extra mile, get stuff done.
Benefits:

Holidays, Pension, Company Sick Pay Scheme (after probationary period) Employee Assistance Programme Health Cash Plan Free Parking Casual dress code Discretionary Bonus Scheme
Salary up to 38532 per annum.

Job Type: Permanent

Pay: 36,000.00-38,500.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company pension Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Experience:

HR/UK Employment Law: 10 years (required)
Work Location: In person

Application deadline: 06/05/2025