Job Description

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

About the role

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This role involves providing responsive HR advisory services to managers and employees, offering quality guidance and support to resolve employment issues. You will interact with people managers, senior leaders, and country HR leads, building effective working relationships and prioritizing queries efficiently.

Key responsibilities

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Collaborate with recruiters and agencies to support job requisitions, advertising, candidate screening, interviews, and offers. Provide practical advice on employee relations and HR procedures, including induction, probation, performance, contract changes, rewards, investigations, mediations, disciplinary actions, and terminations. Enhance the new hire experience through induction presentations and follow-up evaluations. Support annual HR cycles and practices, including performance reviews, development, career and compensation reviews, compliance training, engagement surveys, wellbeing, and DEI initiatives. Update monthly payroll changes and ensure accuracy before final submission. Prepare and report basic HR analytics trends, collaborating with HR colleagues and global partners. Contribute to planning and implementing HR and organizational development projects, with occasional travel to EU operations. Ensure timely communication with managers and employees. Participate in HR team meetings to solve problems and propose continuous improvements.

About you

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Knowledge of UK employment law and employee relations practices; experience in other EU countries is a plus. Strong relationship management skills and clear communication abilities. Ability to work independently and as part of a team, with a flexible approach to cover team absences. Strong organizational skills and the ability to manage multiple tasks and resources. previous HR experience, ideally in a large, matrixed, multicultural organization.

Benefits

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Hybrid working: 3 days in the office. Private health care, dental cover, pension scheme, life insurance Discount schemes (Cycle2work, season ticket loans, gym discounts) Access to our Employee Assistance & Employee Support Programme Access to Chiswick Business Park Enjoy Work events (if based in London) We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support Address: Building 4, 566 Chiswick High Road London W4 5YE United Kingdom #LI-Europe #Europe #LI-AG1
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2025.


13,000 experts | 1,200+ locations | 90 countries | 110+ languages


Start your journey with us today. Apply now!