Location About the job Benefits Things you need to know Apply and further information
Location
Any Acas Office except London. With an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility. About the job
Job summary
As a HR Adviser in Acas, you will work as part of a team of HR experts in our fast-paced Employment Relations Team. You will be accountable for leading and managing a portfolio of complex HR Casework up to and including Employment Tribunals utilising your employment law and HR expertise. Your success in this role will rely on building and nurturing relationships with various stakeholders, including trade unions, employee forums, and networks. By establishing trust and confidence, you will provide insightful solutions and address challenges, ensuring that our people policies align with organisational needs and create a supportive employee experience. This role plays a large part in our culture change at Acas, where lessons learned and coaching of line managers in a clear and timely way will build our capability and confidence for the future. If this sounds like something you would like to do and believe you have the necessary skills and experience, we would be thrilled to receive your application!
Job description
Managing a portfolio of complex HR cases, examples of which include, but not limited to, probation, performance management, sickness absence, discipline, grievance. appeals, Civil Service Appeals Board (CSABs) and Employment Tribunals
Providing expert HR advice to managers of all grades, ultimately improving the capability and confidence of line management through the sharing of HR expertise, support and coaching
Using an evidence-based approach to assessing risk and developing solutions that deliver a successful outcome
Ensuring cases are managed in a timely manner and appropriate conclusions met adhering to employment law, policies, business and operational needs
Manage Early Conciliation, Personal Injury Claims and Employment Tribunal cases where Acas is the respondent, working alongside Govt legal Dept (GLD)
Analyse evidence and develop effective solutions to complex issues and sensitive situations, encouraging managers to take ownership while supporting them in the implementation of the agreed solutions
Conduct lessons learned, collaborating with the wider team to determine trends or themes which arise and require preventative action to change our culture, including the collection and management of data and insight to inform decision making
Excellent written and verbal communication skills with the ability to work collaboratively, communicating and presenting ideas and HR information to colleagues, internal and external partners in a clear and positive way
Demonstrate self-awareness and resilience while having a flexible approach to change, with the ability to prioritise, manage people and a varied workload in a multi-faceted, fast-paced team
Work proactively with our Trade Unions when developing policy changes, including the reviewing and publishing of policy and guidance in line with legislation, terms and conditions and best practice.
Who we areAcas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we\xe2\x80\x99re impartial, so we\xe2\x80\x99re not on anyone\xe2\x80\x99s side. That means we\xe2\x80\x99re working for everyone to help prevent and resolve workplace issues. Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems. Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards \xe2\x80\x93 Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.
Person specification
Experience Essential criteria:
Proven experience (within the last 18 months) of managing complex HR cases, using evidence to assess risk and develop solutions that deliver a successful outcome. \xe2\x80\x93 Lead criteria
Ability to build and sustain trusted relationships with internal and external stakeholders on sensitive and complex issues \xe2\x80\x93 e.g., line managers and Senior leadership team, legal team, HR Business Partners, Civil Service Employee Policy. \xe2\x80\x93 Lead criteria
The interpretation and assimilation of high-quality information, gathering facts, sifting and relaying information to relevant stakeholders to reach a positive outcome
Strong interpersonal and communication skills, including experience of communicating confidently about HR issues and solutions providing constructive challenge and feedback, whilst remaining objective
Influencing skills, and the provision of expert advice to senior stakeholders
Dealing with risk and managing situations according to the risk appetite of the organisation, appropriately seeking legal advice, including case escalation as required
Ability to work to tight deadlines, including working on complex work at pace whilst demonstrating a good level of attention to detail when providing HR support and guidance
Qualifications Desirable criteria: Current membership of Level 5 CIPD or above is desirable but a willingness to work towards it, through either study or experiential assessment
Behaviours
We\'ll assess you against these behaviours during the selection process:
Managing a Quality Service
Seeing the Big Picture
Changing and Improving
Delivering at Pace
Benefits
Alongside your salary of \xc2\xa333,630, Advisory, Conciliation and Arbitration Service contributes \xc2\xa39,113 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We\xe2\x80\x99re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer:
Learning and Development;
Health and wellbeing;
Pension scheme;
Cycle to work scheme;
Childcare schemes;
Interest free season ticket loans;
Volunteering opportunities.
Could you ask for any more? You\xe2\x80\x99ll have access to a Lifestyle website, where you\xe2\x80\x99ll be able to grab savings over a wide range of products from holidays to your weekly shop. To find out more please check out - Working for Acas Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to apply Please click on the \'Apply now\' button. Please submit a tailored CV and an evidence-based statement of suitability reflecting the essential requirements. Your statement of suitability should be no longer than 1250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes. If the panel receive a large volume of applications, an initial sift will be completed on the two lead criteria below:
Proven experience (within the last 18 months) of managing complex HR cases, using evidence to assess risk and develop solutions that deliver a successful outcome
Ability to build and sustain trusted relationships with internal and external stakeholders on sensitive and complex issues \xe2\x80\x93 e.g., line managers and Senior leadership team, legal team, HR Business Partners, Civil Service Employee Policy
Interview Details If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 8 January 2024. The interview will be a Behaviour, Strength and Experience interview. A reserve list will be created for this position, this means that if you have passed the interview, but we couldn\xe2\x80\x99t offer you this position, you\xe2\x80\x99ll be on a reserve list for 12 months if a similar position becomes available. If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:
Contact Acas HR Recruitment Service via HRRecruitment@acas.org.uk as soon as possible before the closing date to discuss your needs.
Complete the \xe2\x80\x9cAssistance required\xe2\x80\x9d section in the \xe2\x80\x9cAdditional requirements\xe2\x80\x9d page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Apply and further information
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : HR Recruitment Team Email : HRRecruitment@acas.org.uk
Recruitment team
Email : HRRecruitment@acas.org.uk
Further information
If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on HRRecruitment@acas.org.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.
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