10 hours per week, flexible. Can grow as required to 20 hours
About Us
At
Heart & Home Living
, we provide high-quality, therapeutic residential care for children who have experienced trauma. We operate a small but growing cluster of homes across Northamptonshire, committed to delivering care that is safe, nurturing, and grounded in professional excellence.
With our team expanding, we are now ready to bring in a dedicated and experienced
HR Administrator
-- someone who can take full ownership of internal HR operations, coordinate across our homes, and be the driving force behind our people processes.
Position Summary
This is a serious and substantial role, suited to someone with genuine HR expertise -- not an entry-level post. You'll work closely with our trusted external HR Consultants for guidance and advice, but you'll
lead and coordinate
all internal HR activity across the company.
We need someone who can
stand on their own two feet
, manage sensitive matters with maturity, and bring clarity and calm to all things HR. You'll be the go-to person for our line managers, offering advice, managing processes, and keeping everything legally compliant, well-documented, and running on time.
If you're a
confident HR generalist
, a great communicator, and someone who thrives in a role with real responsibility and autonomy -- we'd love to hear from you.
Key Responsibilities
Be the
main point of contact
for all HR queries across the business
Work closely with our
external HR Consultants
for advice and policy support
Draft and issue offer letters, contracts, onboarding packs, and HR documents
Maintain employee records, trackers, and documentation in line with GDPR and safeguarding regulations
Coordinate the sponsorship license and visa processes
(training available if needed)
Handle
employee relations
processes including sickness, absence, return-to-works, disciplinaries, and grievances -- mostly via Zoom, with in-person meetings in Kettering NN15 as a bonus
Monitor compliance tasks (Right to Work, DBS, training, references, etc.)
Coordinate recruitment admin: job ads, shortlisting, interview scheduling
Conduct exit interviews and support leaver processes and reporting
Liaise with payroll
on all new starters, leavers, changes, and any issues that arise
Provide regular reporting on KPIs such as recruitment, absence, and compliance
Manage onboarding, probation reviews, and staff appraisals
Support in drafting and rolling out policy updates, with guidance from HR Consultants
Administer employee engagement and people-related project work
Qualifications & Requirements
CIPD Level 3
(Level 5 preferred or working towards)
3+ years'
HR experience in a coordinator, advisor, or generalist role
Solid understanding of
HR processes and legislation
(especially in regulated settings)
Experience in
employee relations
including disciplinaries and grievances
Familiar with sponsorship licence management (or keen to learn)
Strong attention to detail and excellent administrative discipline
Able to work independently
, juggle priorities, and deliver within firm deadlines
Highly proficient with HR systems (PeopleHR or similar) and Excel
Friendly and professional communication style -- calm, firm, and fair
Based within
reasonable travel distance to Kettering
for occasional in-person meetings
Why Join Us?
Be a key figure in a
growing, values-led care organisation
Work
remotely
, flexibly, and independently
Set up and shape a brand-new HR function with real impact
Work with a friendly and supportive leadership team
Play a vital role in a company that truly values its people
Job Type: Part-time
Pay: 18.00-20.00 per hour
Expected hours: 10 per week
Benefits:
Company pension
Health & wellbeing programme
Work from home
Schedule:
Monday to Friday
Education:
GCSE or equivalent (preferred)
Experience:
Human resources: 2 years (required)
Work Location: Remote
Reference ID: HR
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