Job Description

If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given.
HPC Operational Support
Closing Date: 21st May 2025
Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Package: 23,280 - 28,000 per annum (depending on your suitability, qualifications, and level of experience).
Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.
Let us introduce the role
Working as part of the High-Performance Computing (HPC) Group, which sits within our Physics sub-function, this role provides operational support to AWE HPC computer systems and their user communities.
The successful candidate will be part of a small team that supports the running of some of the largest supercomputers in the UK on behalf of the MoD.
Key Responsibilities:First-line support of the HPC user community; addressing common issues and response to FAQs Supporting the day-to-day running of HPC computer systems Supporting the secure transfer of user data between classified computer systems User account management Supporting data backup operations Assist with the commissioning and decommissioning of large computer systems Provide technical advice and support to HPC users Support and update user help web pages Ensuring understanding and application of responsibilities regarding the Company's Environment, Health, Safety, Security and Quality Standards

Who are we looking for?
We would like to hear from highly motivated who can demonstrate some of the following:Experience of working with computer systems Ability to obtain a broad understanding of an HPC environment and its support needs Methodical problem resolution skills Able to work independently and unsupervised, as well as part of a team Good communication skills Familiarity with Microsoft Office applications

The following, although not essential, would be advantageous:Familiarity with LINUX/UNIX operating systems Experience of first-line user support Experience of web page management Knowledge of computer security concepts Experience of working in a secure environment

You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines.
Some reasons we think you'll love it here:
AWE has wide range of benefits to suit you. These include:9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
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Next steps:
Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application.
Important things you need to know:We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.
Please note that you must be a British Citizen to apply for a role with us.