Job Description

Housing Solutions Officer - (Ref: HSO) - permanent

Salary up to range \xc2\xa330,687.80 - \xc2\xa333,939.36 depending on experience

Are you interested in working for a highly professional, enthusiastic and ambitious Housing Prevention Team? Broxbourne Council want to hear from you, if ideally you have previous experience working within a Local Authority homelessness setting and have knowledge of the relevant legislation. The role requires interviewing and assessing those who are at a risk of becoming homeless and working with them to identify housing solutions to prevent homelessness. It also involves the general management of own caseloads and the ability to work collaboratively with other partner agencies.

The successful candidate should be highly motivated with a genuine interest in helping others, with experience of working in a customer facing role. Excellent verbal communication skills and fluent English are essential as this role requires having sensitive conversations and managing customer expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Maths is essential. A full driving licence is also required.

This role requires a disclosure and barring service check as it involves working with children or vulnerable clients.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).

The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council\'s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council\'s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council\'s website.

Application forms must be submitted online by 10 October 2023 quoting the above reference.

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How to Apply

Please apply online via the link provided.

Please note, we do not accept CV\'s submitted without a fully completed online application form.

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Borough of Broxbourne