Job Description

Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced environment where every day is a new challenge? Would you love to be part of a team dedicated to providing exceptional housing services? We are currently looking for a Housing Officer to join our busy team in Tongwynlais, Cardiff!As a Housing Officer, you will be responsible for all aspects of housing management, ensuring the effective delivery of front line office and community-based services. Your role will involve managing rent collection and arrears recovery, overseeing tenant allocations, conducting home visits, performing estate inspections, and addressing anti-social behaviour. You will play a key role in tenant consultations and general tenancy and estate management. This position requires a proactive approach to respond to tenant queries regarding rent payments, tenancy enforcement, and housing-related enquiries, while also collaborating with local authorities, police, and other external partners.Hours of Work: 35 Hours / full-time, Temporary until 31 March 2026Salary: xc2xa333,840 to xc2xa335,620 per annumHousing Officer Requirements:

• Relevant and proven experience within the social housing sector.
• HNC in Housing Studies or equivalent qualification.
• Strong knowledge of estate and tenancy management, housing law, and benefits systems.
• Excellent IT literacy and time management skills.
• A valid driving licence and access to a vehicle.

Meet the Organisation: Who We Are and What We DoNewydd Housing Association is a charitable housing association dedicated to providing nearly 3,000 affordable homes for rent and sale to those in greatest need. We operate in various local authority areas across Mid and South Wales, focusing on delivering high-quality service to our tenants and stakeholders.If you think you are suitable for this Housing Officer role, please apply now! Embark on a rewarding career with us where you can truly make a difference!Closing Date: Midnight on Monday 5 May 2025Interview Date: Thursday 15 May 2025Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found and/or subject to the number of applications received, so please apply early to avoid disappointment.Newydd are proud to be an equal opportunity employer! We respect and seek to empower our people by supporting the diverse cultures, perspectives, skills, and experiences within our workforce. We believe that the more inclusive we are, the better our work will be. We welcome applicants from diverse backgrounds, particularly from people of colour or people with disabilities, as they are currently underrepresented in our workplace.Donxe2x80x99t meet every single requirement? If youxe2x80x99re excited about this role but your past experience doesnxe2x80x99t align perfectly with every qualification in the job description, we encourage you to apply or contact us to discuss your experience. You may be just the right candidate for this or other roles.

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