Job Description

Location : Head Office - West Didsbury, UK Job Advert

Housing First Worker

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First principles. This is a fixed-term contract until March 2025. You will be covering the Salford, Trafford and Wigan areas but can be based either from our Head Office in Didsbury or one of our local landing pads.

What you\xe2\x80\x99ll be doing

• Delivering wrap around intensive, trauma informed support to people with multiple and complex issues within their own independence tenancies in the community
• Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information
• Liaise with other agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training services
• Regularly review the person centred support plan to update, record and monitor progress of caseload
• Provide temporary cover for colleagues as required and participate in a rota of duties, to ensure that service delivery is available in the evenings; weekends and bank holidays
• Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advise and accompanied visits
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria
• Promote, and encourage peer involvement within the service
• Facilitate access to the personalisation fund via creative solutions to integrate people into the community and access accommodation
• To be part of a rota providing out of hours access to telephone support to people using the service
• To work flexibly to ensure that service delivery is available in the morning/evenings, at weekends and on bank holidays when required
• To adhere to good practice Safeguarding procedures with a positive risk taking approach to ensure the wellbeing of vulnerable people

What you\xe2\x80\x99ll need

• Qualified to minimum GCSE grade C or equivalent in English and Maths

What we need from you

• You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.
• To have an understanding of the complex interdependencies of mental health and substance abuse and offending behaviour
• A creative approach to problem solving, getting and keeping people engaged
• Promote the rights, responsibilities and informed choice of the people receiving the service, acting as an advocate to promote independence
• Know when to seek assistance or supervision and how to engage meaningfully in planned supervisions
• Empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future
• An understanding of the Housing First model and belief in the values and principles
• Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load to support the national evaluation
• Demonstrable coaching skills in promoting independence
• Professional and value led with integrity, inclusivity and respect for diversity
• Ability to quickly build rapport; being persistent, determined and resilient
• Ability and commitment to working with vulnerable customer groups and people with complex needs \xe2\x80\x93 at a pace and way in which they choose to work
• Ability to work across Greater Manchester to meet service delivery demands when required

What we give you in return for your hard work and commitment

• Pension |DC Scheme (up to 10% contribution from both colleague and Great Places)

• WPA |Healthcare auto enrolled at no contribution level with \xc2\xa31250 of savings available- option to increase & add on family members

• The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

• Annual Leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays

• Lottery | Monthly draw with 1st @ \xc2\xa3250, 2nd @ \xc2\xa375 and 3rd @ \xc2\xa350

• Savings Club | You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)

• Sharing Greatness | Our colleague incentive scheme where colleagues can earn \xc2\xa3300 by helping the business achieve business targets.

• Help with transport | We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

\xe2\x80\x9cGreat Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website\xe2\x80\x9d. Hours 36.25
Department Independence & Wellbeing
Job Type Fixed-term
Contract Type Full time
Salary \xc2\xa327,490

Great Places Housing Group