Job Description

About the role

Housing Administrator
\xc2\xa321,189 - \xc2\xa322,777 per annum (depending on knowledge and skills)
Full time 37 hours with up to 60% worked from home
Fixed term contract until 31 March 2025

We currently have a Housing Administrator vacancy in our busy and proactive team. Acting as the first point of contact on a day to day basis on all aspects of the Joint Housing Service, you will provide first class customer and administrative support for the Joint Housing Services team.

This is an exciting opportunity where you will advise and assist customers on all aspects of the Common Housing Register and allocation of social housing. This includes responding to customer queries over the phone, inputting customer applications, monitoring and supporting the bidding process, and all tasks related to the general administration of the Common Housing Register.

About you

To be considered for this role you will need:

• Good numeracy and literary skills
• Basic knowledge of housing legislation and guidance
• Strong customer focus
• Good team player
• Excellent IT skills
• Ability to plan and prioritise own workload to meet deadlines with support and direction
• Previous experience in Housing or a similar field (highly desirable)

What we can offer

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. That\'s why, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Agile Working (40% minimum office based)
• Excellent pension scheme
• Generous annual leave entitlement
• Options to purchase additional annual leave
• Regular job-specific training
• Discounted Gym and swim membership
• Free Employee Assistance scheme including access to counselling services
• Health and Wellbeing support
• Cycle to Work scheme
• Employee Discounts with companies including EE and Kaarp

To discuss the post or for further information, please call Steph Pritchard, Senior Housing Options Advisor on 01386 565356

Closing date: Monday 28 August 2023

Interview date: Wednesday 6 September 2023

Supporting documents

Local Government Jobs