Job Description

West Lancashire Borough Council is looking for a proactive and customer focused individual to join our dedicated Housing Adaptations team.



This challenging and vital role supports the team in delivering adaptations to homeowners, private rented tenants, and residents in registered social landlord properties, making property modifications to improve accessibility, safety, and independence for individuals with disabilities, health conditions, or mobility challenges. These adaptations help ensure that residents can live comfortably and safely in their homes. ensuring efficient and seamless service delivery across West Lancashire.



You will assist the Housing Adaptations team to deliver adaptations to West Lancs private residents, making modifications to their home to improve accessibility, safety, and independence for individuals with disabilities, health conditions, or mobility challenges. These adaptations help ensure that residents can live comfortably and safely in their homes.



As the Housing Adaptations Co-ordinator, you will be responsible for providing a professional, flexible, and resilient support to the Housing Adaptations team, contributing to improvements and positive change.



Delivering efficient, comprehensive, and attentive administrative services as directed, ensuring accurate and up-to-date records are maintained within management systems for the services supported.



Acting as the first point of contact for enquiries related to the Housing Adaptations team, managing approval of all grants, interim and final payments to contractors, processing Winter Warm Scheme and Home Repair Assistance grants, appointments, and the allocation of jobs to each Technical Officer. You will also be responsible for producing monthly budget reports on Private and Council housing properties.



Communicating effectively with colleagues across West Lancashire Borough Council (WLBC), residents, external contractors, and healthcare professionals to ensure smooth coordination and delivery of services.



As a member of the Housing Adaptations Team, you will play a vital role in supporting the Housing Adaptations Manager to ensure compliance with our statutory obligations.



We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, the opportunity for hybrid working, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.



If you are looking for a new and exciting challenge and want to be part of our Housing Adaptations team, we would love to hear from you.



If you require further information or your application will not submit then please call 01695 577177 or email recruitment@westlancs.gov.uk.


For general employability support please contact the employability team at thenest@westlancs.gov.uk


The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.


Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.