Job Description

Housekeeping Supervisor responsibilities include:

Training housekeepers on cleaning tasks Overseeing staff performance on a daily basis Checking Holiday Homes, for cleanliness and presentation standards

About Cotswold Retreats

Cotswold Retreats is headed by a husband-and-wife team who started a holiday lettings firm with just one lodge in September 2019 and are now managing over 60 luxury properties across Gloucestershire.

After a lot of work, they now offer a fully managed service for holiday-home owners, with their current clients praising their professionalism, excellent housekeeping team, and attention to detail.

Cotswold Retreats pride themselves on their high level of guest reviews across Airbnb, Google and Booking.com

Job brief

We are looking for a Housekeeping Supervisor to lead our team of Cleaners to ensure we provide excellent standards to our guests.

Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking Holiday homes for cleanliness and presentation standards throughout. To be successful in this role, you should have a good understanding of cleaning standards for holiday homes and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Flexibility of hours is important during peak and off peak times, your duties may also change during these periods to meet the needs of the business.

Responsibilities

Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence, including employed and contractor cleaners. Recruitment of new staff Management of contracted cleaning companies Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas

Requirements and skills

Work experience as a Housekeeping Supervisor or similar role Hands-on experience with cleaning tasks as you will need to lead by example Ability to use industrial cleaning equipment and products Excellent organizational and team management skills Stamina to handle the physical demands of the job Flexibility to work various shifts, including Bank Holidays and weekends. Availability to work during school holidays is essential. Competent in using Microsoft Office and Mobile applications.

Hours and Pay

Minimum 15 hours a week rising to 25+ hours per week during peak time.

Hourly rate dependant on experience

Frequently asked questions

What does a Housekeeping Supervisor do?

The Housekeeping Supervisor ensures that the housekeepers in their establishment are completing all tasks correctly and efficiently. They make sure product orders come through, monitor how well employees are doing, and take corrective actions when necessary to help improve performance levels across-the-board for every staff member engaged with cleaning products.

What are the duties and responsibilities of a Housekeeping Supervisor?

A Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests. They maintain their inventory list in case anything needs replacing and order more supplies when needed most.

What makes a good Housekeeping Supervisor?

Successful Housekeeping Supervisors are not only skilled at developing and implementing strategies to improve the functioning of their departments but also possess excellent management skills. These individuals can ensure that operations run efficiently by following standards properly so they can keep things running smoothly within your company's facilities.

Who does a Housekeeping Supervisor work with?

Housekeeping Supervisors oversee the work of the housekeeping staff and direct all the Housekeepers on their weekly shifts and tasks. They also are a part of hiring new staff and reporting back to their company's managers.

Job Types: Part-time, Permanent

Pay: 12.50-14.00 per hour

Additional pay:

Performance bonus
Benefits:

Company pension Free or subsidised travel Sick pay
Schedule:

Day shift Holidays Monday to Friday Weekend availability
Ability to commute/relocate:

Cirencester, GL7 5UQ: reliably commute or plan to relocate before starting work (required)
Experience:

housekeeping: 1 year (preferred)
Work Location: In person

Reference ID: Housekeeping Supervisor