Job Description

Are you a fan of routine and class yourself as a bit of a 'clean-freak'..? Are you currently an experienced housekeeper looking for a new challenge..? We need someone to support our Head Housekeeper to lead our excellent team, keeping all aspects of the housekeeping department running smoothly. You'll be capable of managing the day-to-day departmental operation including ensuring we are properly staffed and supervised as required, and that all rooms are cleaned according to the expected company standards, guaranteeing maximum comfort to our guests. NOTE: we are looking for someone to join the team on a 32 hours per week contract to be worked over 4 days....

As Housekeeping Supervisor for the hotel, your main duties will be:

- Making sure the quality of our housekeeping services are always superb: we have standards - but it's down to you and the team to make the rooms and public areas look their best for our guests

- Managing day-to-day staffing needs, planning and assigning work to team members fairly

- Supporting with routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction

- Supporting the development of the team and improving their performance through coaching and feedback, identifying good performance and recognising it as required

- Being ready to support the Duty Manager rota as required

The ideal candidate will have:

- Previous experience in a hotel housekeeping position

- Attention to detail and & a team-working champion!

- It's a physical role and you'll be on your feet most of the day, so fitness is important

- The ability to supervise a team with a 'leading from the front' approach

About the Hotel

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng's Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

Life Assurance

Cash Health Plan cover option available

Career development pathways and regular salary reviews

Employee Discounted Accommodation and F&B discounts worldwide!

Apprenticeship/Placement/Training opportunities

Meals Provided on Duty

Free car parking

Social Events, Wellbeing and Team Activities

Uniform (Laundry / Dry Cleaning for Uniform)

Length of Service related holiday scheme

Recommend a Friend Scheme

... and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then please, apply now!

Job Types: Part-time, Permanent

Pay: Up to 21,731.84 per year

Expected hours: 32 per week

Benefits:

Company events Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Store discount
Schedule:

8 hour shift Day shift Monday to Friday Weekend availability
Experience:

hotel housekeeping: 2 years (preferred)
Work Location: In person

Application deadline: 02/05/2025
Reference ID: HS0425INDCAR
Expected start date: 11/05/2025