Job Description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.


We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.


We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive

Culloden Estate & Spa.

Under the leadership of our Executive Head Housekeeper, David Barry, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels

here.

We would love you to be fullly flexible to work a variety of shift patterns including evenings and weekends. However if you are interested in having a fixed number of hours per week, we would be pleased to consider a part-time contract, up to 16 hours per week.


The rate of pay ranges from 9.00ph-12.25ph depending on your age.


We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. Further details about our employee benefits

here

.

The company reserves the right to apply enhanced short-listing criteria.


To find out more about Hastings Hotels and what our company offers please visit

https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

About The Role

What You'll Be Doing:

Cleaning and servicing guest rooms, bathrooms, corridors, and public areas to the highest standards. Stripping and making beds, vacuuming, mopping, and ensuring cleanliness in all areas of the hotel. Using equipment and materials efficiently, promptly reporting any maintenance or equipment issues. Safeguarding the security of guest rooms and stock by following procedures and handling lost property in line with company policies. Greeting guests when necessary and addressing any questions or requests they may have. Reporting guest concerns to the Supervisor/Manager and ensuring that they are addressed with courtesy and efficiency. Adhering to health, safety, and hygiene standards to ensure a safe environment for all guests and staff.

Required Criteria

Right to Work in the United Kingdom Good Command of English Language A professional appearance Good communication skills Excellent attention to detail

Desired Criteria

Previous cleaning experience Educated to GCSE standard or the equivalent with grades A-C in English and Maths

Skills Needed

Exceptional Customer Service Skills, Cleaning Skills, General Housekeeping Skills, Public Area Cleaning Skills, Bedroom Cleaning Skills, Laundry Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.


It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.


We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.


As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month

Salary

9.00 - 12.25 per hour