Job Description

Housekeeper xe2x80x93 Luxury Residence. ManchesterHourly Rate: xc2xa312.50Working Hours: Between 9am xe2x80x93 6pm Monday - Sunday.16 hours per weekDesigned for the life blood of the city such as graduates starting their careers, apartments provide a platform for young professionals to thrive. Central locations providing easy access to work, beautifully styled apartments, co-working space and social hubs. Wexe2x80x99re expanding our housekeeping team with the appoint of an experienced customer focused housekeeping professional to deliver a luxury, home-from-home cleaning service for our residentsxe2x80x99 communal living spaces.Our HousekeepersProvide an exceptional, personalised cleaning service to our estate by ensuring that designated, communal areas are maintained to a clean, healthy & presentable standard. This includes tasks like sweeping, mopping, vacuuming, dusting, and sanitising surfaces, as well as tasks like cleaning windows, polishing metal, and emptying bins to maintain the upkeep of our premium site & facilities.

• Cleaning the reception, hallways, stairwells, working spaces, dining areas and other shared spaces.
• Sweeping, mopping, and vacuuming carpets and hard floors.
• Wiping down surfaces such as handrails, door handles, light switches, and furniture.
• Dusting and polishing furniture and other surfaces, polishing metal fixtures and surfaces.
• Disinfecting high-touch areas.
• Cleaning windows and glass doors.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
• Reporting any damage or maintenance issues to the property management team.
• Picking up litter from shared living spaces including external grounds.
• Be on hand, delivering solutions to issues or challenges that may arise.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
• Report any concerning behaviour of residents that could be an indication of welfare concern.
• Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
• Housekeepers must understand and follow "Control of Substances Hazardous to Healthxe2x80x9d (COSHH) regulations to protect their health and safety when using cleaning chemicals.

Who we want to join our teamxe2x80xa6Professional Experience

• A well-versed housekeeping professional with experience in large, multi-room residence facilities such as luxury accommodation buildings, hotels or hospitals or office buildings.
• Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute.
• Good understanding of COSHH regulations and practices

Personal Characteristics

• Vita Group operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Why work for usxe2x80xa6xe2x80xa6.Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:Holidays xe2x80x93 Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.Your Birthday xe2x80x93 We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.Perkbox xe2x80x93 All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday xe2x80x93 therexe2x80x99s something to suit everyone!Royal London Pension xe2x80x93 We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.Parties & Events xe2x80x93 We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.Recognition Programmes xe2x80x93 We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.Career Development xe2x80x93 Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.24/7 Employee Assistance xe2x80x93 The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.Right to Work & DBSAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

Vita