Job Description

Do you have a passion for cleanliness, presentation and maintaining high standards, with a desire to be part of a friendly and engaging team? This could be the perfect opportunity for you...


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Our Story...

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on Tripadvisor as one of Scotland's top tourist attractions through an offering of innovative and engaging experiences. Not one for resting on our laurels, we have just recently opened the door of our brand-new, state-of-the-art distillery nestled in the heart of Edinburgh's Old Town at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh's skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.


As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time...


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Our Opportunity...


As we have now opened the doors and are showcasing our brand-new Distillery to visitors from across the globe, we are looking for

Housekeepers

to join our team.

We are very proud of our brand-new Edinburgh Gin Distillery located in the iconic 'Arches' and are committed to providing exceptional visitor experiences. Our Housekeeping team play a vital role in our offering by ensuring our Distillery is immaculately clean and well presented at all times.


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Who We Are Looking For...


In this key role, we are looking for someone who is

efficient,

can

use their own initiative

whilst

also working as part of a team

to achieve common goals, has a

positive work attitude

, displays

strong attention to detail

and dedication. In addition, a warm and friendly personality will fit in well amongst the team.


Our Distillery will be open 7 days per week, therefore we are looking for candidates who can be

flexible in their approach

. At present, we anticipate our Housekeepers will be scheduled 6.30am-12.30pm to ensure the distillery is clean and ready to welcome visitors for the day ahead. As working shifts will be dependent on the needs of the business, hours may fluctuate in line with consumer demand, this could be subject to change. Working hours and patterns will be discussed further at interview.


In terms of the day to day role activities, our Housekeeping team are responsible for maintaining the cleanliness and presentation across our site including our visitor and production areas, retail shop, tasting rooms, meeting rooms, back office areas and kitchens, as well as staff and visitor toilet facilities.


Due to the nature of our roles, candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.


Our full job profile can be viewed below.


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What We Will Provide You...


This is rewarding role as you will become part of our friendly and engaging Edinburgh Gin team on a

permanent basis

, receiving an

hourly rate of 12.60

. These roles are offered on an annualised hours contract meaning you will receive a

guaranteed monthly income

. In addition we offer

generous benefits package

including enhanced annual leave, company pension scheme and product discount to name but a few...


We currently have a mix of

part-time contracts

available on either

a 2 or 3 days per week basis

- please specify your preference as part of the application process.


-

Next Steps...


Our Housekeepers are critical to our overall operation and visitor experience so... if this type sounds like the perfect match for your skills and experience, we would love to hear from you!


To apply for this opportunity, click the 'apply now' button to create your own recruitment account with us and submit your application. Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for -

remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don't miss out!


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Ian Macleod Distillers...


Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few... 'Crafting Spirits With Passion' is what we do best! If you haven't already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.


Proudly supporting the #OpenToWork movement.


Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our 'Responsible Spirits' approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.


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JOB PROFILE





Job Title



Housekeeper (Edinburgh Gin)





Department



Brand Homes





Function



Sales and Brands





Direct Reports / Reporting Lines



Reports to: Brand Homes Manager (Edinburgh Gin)


Direct Reports: None

ROLE SUMMARY

Our Brand Home team are the public face of Edinburgh Gin and Ian Macleod Distillers (IMD), bringing our world class processes and spirits to life, communicating the essence of the brand in a way that fundamentally delights consumers, inspiring long-term brand devotion.


As Housekeeper, your role is to ensure the brand home is always presented to the highest standard and is a positive reflection of the brand. You will help to enhance the visitor experience by ensuring an exceptional standard of tidiness and cleanliness is upheld, thereby helping visitors to feel safe, comfortable and at ease throughout their visit.

ROLE DESCRIPTION

Responsibilities

Key Day to Day Activities

Brand Home Operations



Follow a daily cleaning & housekeeping task list, ensuring all customer facing and staff areas are presented perfectly ahead of opening, including reception, retail space, tasting rooms, offices, toilets and the immediate outside areas Accurately record your completion of tasks, to ensure consistency across the site and handover information Monitor usage of consumables so that tasks can be fulfilled to the proper standard Comply with IMD Policies and administration requirements including Financial, HR, IT, Health and Safety and Data Protection requirements Monitor waste disposal, reporting any misuse of waste bins to management Be a keyholder, unlocking and accessing the site out with normal trading hours Greet all visitors with a warm welcome, creating a great first impression Be knowledgeable in our range of Edinburgh Gin products and experiences Be aware of and adhere to all ensure COSHH regulations


Internal & External Stakeholder Engagement



Maintain good communication with the site Duty Manager, Visits, Retail, Bar and Production teams. Conduct oneself in a manner which portrays the high standards of quality and professionalism associated with IMD. Be proficient in essential IMD IT communication systems. Provide support to other IMD departments and IMD events on occasion and as required. Engage with visitors in a friendly and welcoming manner during opening hours, answering any questions they might have.

PERSON PROFILE

Skills

Essential

Desirable

Experience delivering exceptional housekeeping service.

X

Experience of working in a 5 star/luxury visitor attraction, tourism or hospitality setting

X

Strong communication and interpersonal skills

X

Excellent time management and organisational abilities

X

Teamwork; works well with colleagues to deliver outstanding results

X

Detail orientated; a drive for ongoing improvement

X

Experienced user of Microsoft Office 365 and other IT software

X

Professional Qualifications

Essential

Desirable

First Aid Trained

X