Job Description

Receptionist / Part Time

Highgrove House Hotel is looking to recruit a passionate, customer-focused individual who can manage our front desk daily and perform various administrative and clerical tasks while being a part of our dedicated and friendly team. As a receptionist, you will be the first point of contact for our company, and it will play a vital role in the Front of House guest experience. Our receptionist's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the hotel. While performing other admin duties, such as, check-in / check-out, complete administrative tasks, answer guests' questions, offer guest assistance, answering and redirecting calls, responding to emails, keep the reception clean and presentable, and act as a general ambassador for the hotel. Multitasking and stress management are essential for this position. This role will require working in shifts (including weekends), so flexibility is required.

Requirements;

*Proven work experience as a Receptionist, Front Office Representative or similar role

*Proficiency in Microsoft Office Suite

*Hands-on experience with office equipment

*Professional attitude and appearance

*Solid written and verbal communication skills

*Ability to be resourceful and proactive when issues arise

*Excellent organisational skills

*Multitasking and time-management skills, with the ability to prioritise tasks

*Excellent customer service skills

Job Type: Part-time

Pay: From 12.50 per hour

Additional pay:

Tips
Schedule:

8 hour shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: Highgrove Part Time Receptionist