Job Description

Hotel Receptionist - Join Our Team

We're looking for a friendly, energetic individual with a strong work ethic and a positive attitude. If you have experience in a busy, customer-facing environment and thrive under pressure, you could be the perfect fit for our team. We'd love to hear from you!

Key Responsibilities:

Warmly welcome guests and ensure a smooth check-in and check-out experience. Handle phone, email, and online reservations accurately and efficiently. Manage guest queries, requests, and complaints in a professional manner. Provide information about hotel services, facilities, and local attractions. Maintain accurate guest records and process payments and invoices. Communicate effectively with all departments to ensure a seamless guest experience. Uphold the highest standards of presentation, professionalism, and customer care. Ensure the reception area is always tidy, welcoming, and organised. Adhere to hotel policies, security procedures, and health and safety regulations.

Employee Perks

At Corick House we offer a competitive salary with company perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the skills necessary to grow your career.

- Free meals whilst on shift

- 28 days holiday (pro rate for part time)

- Friends & family discounts in our restaurant and Spa

- Support with the tools and training you need to develop yourself personally and professionally

- Exclusive access to our benefits platform with discounts on accommodation, spa treatments and restaurant visits.

To get involved, please apply with your CV and we will be in touch as soon as possible.

Job Type: PART TIME & FULL TIME - Includes Evening and Weekend work

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Discounted or free food Employee discount On-site parking Referral programme
Schedule:

10 hour shift 8 hour shift Weekend availability
Experience:

Customer service: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person