Job Description

As well as being rewarded with fantastic benefits, training and development, you\'ll be joining one of UK\xe2\x80\x99s Top 6 Best Places to Work in Hospitality 2023!

• Stays across the UK at employee rate (a HUGE discount!)
• Discounted Friends and Family rates (that\xe2\x80\x99ll make you really popular!)
• 50% off food and beverage in our hotels
• A range of development and apprenticeship programmes
• We\xe2\x80\x99re committed to your development and progression with lots of promotion opportunities
• You\xe2\x80\x99ll get all meals on duty (because hard work is hungry work!)
• Uniform provided
• We\xe2\x80\x99re big on all things reward and recognition and celebrate success throughout the year
• Commitment to your health and well-being
• Flexible working arrangements
• Discounted use of leisure facilities
• Refer a Friend incentives to influence your earning potential.

The Role

We are looking for a \xe2\x80\x98Hotel Reception Manager \xe2\x80\x99 to join us on a Fixed Term Contract for 12 Months to cover maternity leave.

Due to the nature of the role, previous Hotel Reception management experience would be beneficial.

As \xe2\x80\x98Reception Manager\xe2\x80\x99 you\xe2\x80\x99ll understand the importance of a fantastic first and last impression to the happiness of our guests. You\xe2\x80\x99ll be a passionate leader with the ability to inspire, motivate, and support your team in order to meet your financial goals and keep your departments running smoothly. You\xe2\x80\x99ll have high standards when it comes to guest experience and brand standards and you\xe2\x80\x99ll take ownership and pride in your work.

What you\xe2\x80\x99ll be doing

• Leadership of Reception Team
• Coaching & Training
• Customer service
• Delivering brand standards
• Administration and Technology savvy
• Sound commercial judgment
• Available to work when the team and customer needs you most

What\xe2\x80\x99ll make you a great fit for us here at Valor

You will never falter on striving for exceptional quality and standards. You\xe2\x80\x99ll have a love for delivering amazing customer service as well as leading and motivating your team.

You\xe2\x80\x99ll be personable with excellent communication skills and have high expectations of yourself and others. You\xe2\x80\x99ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.

What you\xe2\x80\x99ll become a part of

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Hotel Description

Located on the banks of the River Clyde, the hotel is interlinked with the Scottish Exhibition & Conference Centre (SECC), the iconic \xe2\x80\x98Armadillo\xe2\x80\x99 of the Clyde Auditorium and next to the SSE Hydro. After hosting COP26, Crowne Plaza Glasgow has been firmly put on the map as Glasgow\xe2\x80\x99s no.1 conference and event venue and features a show stopping entrance with a landscaped outside area, revamped bar, lounge and marina restaurant, meeting rooms, restrooms and a VIP lounge area on the mezzanine floor. The hotel specialises in hosting all types of meetings, conferences and events from small training sessions to gala dinners and product launches and has 15 air-conditioned meeting and event rooms, including the stunning Argyll Suite that can hold up to 800 guests. The hotel also features 283 bedrooms including 34 Club bedrooms and a Club lounge for exclusive members, 15 suites, a spa plus a health and leisure club with extensive facilities including a heated swimming pool and gymnasium.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Valor Hospitality