Homeless And Young People Concierge Night Worker

Sudbury, Suffolk, United Kingdom

Job Description


Are you looking for an exciting and varied role where no two nights are the same?

Are you passionate about supporting people?

If this sounds like you then we may have your perfect opportunity!

We are seeking a resilient, empathetic and empowering person to join our team at Ballingdon Young People Services and Crofton House intensive housing management service. At Ballingdon Street, we support 14 clients across who are 16-24 years old and experiencing, or at risk of, homelessness. At Crofton House IHM Service, we support homeless adults with temporary accommodation in conjunction with the local authority. We are looking for supportive, passionate and positive people to empower our clients.

The primary focus of our services is to support clients in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities. A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.

We value our team and encourage learning and progression through our comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

This is an amazing opportunity to work in a positive environment, with a dedicated team who value the individuals they support and make a difference in people\'s lives every day.

The role of Night Worker will include:

  • Being a first point of call to receive and direct all customer and resident queries
  • Developing good relationships with clients, helping them develop life skills
  • Handling occasional emergency/challenging situations
  • Going above and beyond to ensure an excellent service is provided to our clients
  • Occasionally organising and running social activities e.g. film nights
  • Some health and safety responsibilities e.g. fire safety checks
  • Ensuring the security of the service is maintained
  • Writing and updating client notes
  • Lone working at night. Primarily based at Ballingdon Street with occasional checks at Crofton IHM service if required
Skills and experiences:
  • Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
  • Previous experience working under challenging circumstances
  • Good communication skills
  • Ability to use IT systems confidently
Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:
  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours
  • \xc2\xa310.72 per hour
We are proud to support the Department of Health and Social Care\'s \'Made with Care\' campaign to encourage more people to apply to work in adult social care. If you\'re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click

Closing Date: 9 July 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it\'s like to work for Sanctuary Supported Living, take a look at our feed or search

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Sanctuary Group

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Job Detail

  • Job Id
    JD2973172
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £10.72 per hour
  • Employment Status
    Permanent
  • Job Location
    Sudbury, Suffolk, United Kingdom
  • Education
    Not mentioned