Job Description

Here's a sample

Domiciliary Care Office Assistant

job description, suitable for use in a home care agency or organization that provides in-home support services:

Job Title: Domiciliary Care Office Assistant

Location:

Wakefield

Reports To:

Care Manager / Office Administrator

Job Summary:

The Domiciliary Care Office Assistant supports the daily administrative operations of a domiciliary care agency, ensuring smooth communication between care staff, clients, and management. The role involves maintaining accurate records, scheduling carers, and assisting with client inquiries in a professional and compassionate manner.

Key Responsibilities:

Answer incoming phone calls and respond to emails promptly and professionally Schedule and coordinate carers' appointments with clients, adjusting for changes or emergencies Maintain up-to-date records of clients and care workers in compliance with data protection laws Support with recruitment tasks such as arranging interviews and processing documentation Prepare and file documentation, including care plans, risk assessments, and timesheets Monitor and order office supplies as needed Assist with payroll and invoicing support as required Liaise with social workers, healthcare professionals, and client families as needed Ensure all activities comply with CQC standards and relevant healthcare regulations

Qualifications:

GCSEs (or equivalent); NVQ in Business Administration or Health & Social Care is advantageous Previous experience in a care or office environment is preferred Excellent communication and interpersonal skills Strong IT skills, including Microsoft Office and care management systems Ability to manage time effectively and prioritize tasks in a fast-paced environment Discreet and professional with a strong sense of confidentiality and empathy
Job Type: Part-time

Pay: 12.21-12.50 per hour

Expected hours: 25 per week

Benefits:

Company pension Free parking Language training provided On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Expected start date: 12/05/2025